MmmDietCoke - Los Angeles, CA
The parking facility was clean, safe and easy-to-find. The staff, however, from shuttle drivers to the cashier were unfriendly and lacked professionalism.
Our outbound shuttle was satisfactory however, there was nearly an hour wait for a ride from the airport back to ValuePark. The driver blamed it on traffic, but we saw the same vans coming around again and again for other parking companies/hotels (same vehicle numbers.) When we boarded and complained to the driver, she told us, "We can get out and wait for another bus, if we want." The cashier just went through the motions, however our price was exactly as expected. I would be hard-pressed to try ValuePark in the future, based on this experience.