Affordable and convenient airport parking at the Custom Hotel. Arrive in Style with our all valet service. All vehicles are parked in a private gated area which is patrolled daily. Our beautiful 2014 Mercedes Sprinter Shuttles offer the best in luxury and style. We have two shuttles running from 6am-2am leaving the hotel every 30 minutes for drop-offs. Pick-ups at LAX are upon request which means no unnecessary stopping at each terminal. When you call or text for a pick up from the airport, our valet staff will have your vehicle pulled up and ready for you when you return!
For your convenience we also offer vehicle wash and window tinting, please inquire upon arrival.
Reservations that go past reservation date will be charged a maximum of $15 per additional day.
Thanks for stopping in and enjoy your trip!
What our customers say about Custom Hotel Parking
Personnel was friendly, but very busy. This probably was why they were slow.
William Cox - Oceanside, CA
Waited for shuttle for over 40 min. I called 3 times to make sure we were in the right spot to be picked up.
JV - OC
Driver TO the airport was courteous. Driver on the pick-up was not. Wait time for pickup was an entire HOUR after my flight had landed. I had no baggage to claim, so I was out of the airport within minutes. I had to call Custom 3 times. Unacceptable. Will not user again nor recommend this parking lot to anyone.
YOO MIN JUNG
I waited shuttle bus for 1 and half hour. It was terrible.
Erin Kelle Dean
Would definitely use the service again.
Such a great company with helpful and accommodating people. Would definitely park at Custom Hotel again.
Tammie - Lake Forest, CA
Coming from Orange County, the parking facility was a little bit further than I anticipated, but the helpful attendants and kind shuttle drivers more than made up for that. It was well worth a little farther drive for the great service. I called ahead when I returned and they had my car ready and waiting for me so when I got off the shuttle there was not waiting. I just left. My experience with Custom Hotel Parking was awesome!
Outdoor parking, so the car was dirty after 2 weeks. Courteous staff. Location sort of far away.
CZ - Santa Maria, CA
Overall a favorable experience. Check in and drop off was easy. Wait time at baggage return pickup was longer though.
Traveling back on a Friday evening to LAX was very crowded and the number of people waiting for the Custom Hotel van exceeded the seating capacities. Probably running a third shuttle that evening would of been advisable. Car was up front and ready when we did finally arrive which was most welcome.
Maria E. N. - Ontario, California
Great service! Friendly staff!
Wonderful service. Great location.
Steve - Redlands
Fast, efficient option for airport parking with excellent service. Will use again and again.
Jessica M Legrair
I've used Custom Hotel for my parking twice already this year, soon to be third. Everyone is friendly I've come across, and the travel time to LAX is great.
Excellent service and attentive care of my vehicle. Very convenient having my car waiting for me when I returned.
Diane S. - Los Angeles
Everybody was especially courteous, kind and helpful. In fact, the shuttle picking me up at the airport and taking me back to my car was shockingly fast. I telephoned, and barely two minutes later, the shuttle appeared.
My only problem was the height of the vans. I am short. The driver had no step-stool for me to use to get into the van. The driver didn't stand by me and/or offer a hand or steadying arm. I almost fell. (Not Good.)
Of course, when I reached Custom Hotel and told the manager that there really should be stair-like aids in each and every van, he said, "But there are!" He checked the van--and realized someone must have used it at the airport and left it there, forgotten.
Therefore, I urge CheapAirportParking to TELL THE DRIVERS TO CHECK THAT THEY HAVE A STEP-STOOL before they begin their pick-ups and drop-offs. It is more than a mere nicety--it's a necessity.
Wait times were as expected, not out of the ordinary. Everyone was very friendly, and on each leg (from the hotel to the terminal, and back) I was the only person in the shuttle besides than the driver. I have already booked my next parking reservation at Custom Hotel.
Paul W. - St Joseph, IL
A little confusing to get to, but well worth the trouble. Will use them again and again.
GEOFFREY B. - West Hollywood, CA
Great shuttle experience. I only had to wait 5 min for the shuttle to leave when I arrived at the custom hotel. When I called for pick up, they were there in less than 10 min. I asked them to have my car pulled up, and it was waiting for me upon arrival. Very courteous and polite drivers. The vans are clean and comfortable. It's about a 12 minutes to the airport. I only wish they had shuttles that ran before 6am! Definitely recommend!!!
Gary W. - Los Angeles
Location is farther away compared to many other choices, but for the price you pay, you can't really complain. Plus, the staff are all nice and courteous, shuttle cars are clean and modern, and facility looks chic and cool. Definitely will be a return customer for the right price!
Michael L. - Huntington Beach, CA
My only issue was the fact that this location needs to mitigate against birds sitting on my car and leaving droppings.. not little droppings, but multipule and I literally spent two hours scraping and cleaning these very nasty droppings off the roof of my car.
Chu-Yi W. - Los Angeles, CA
One shuttle per 30 minutes is too few. It can be more like one shuttle per 15 minutes or customized. Even though, it is very near LAX airport and with good service (cheap but good personnel attitude and clean environment). Well, this is a good parking choice overall.
Linda S. - Seal Beach
Excellent in all regards! Great value!
Phil - Beverly Hills, CA
Shuttle didn't show up for more than 30 minutes but the dispatcher responded quickly when I made a complaint. When I arrived at the hotel, the car was ready in the valet area.
Todd B. - Ontario, CA
This is the best price you can find. Valet parking for your car. You can wait for the shuttle in the lobby of the hotel room. Everything (including the shuttles) are high quality and clean. Definitely recommend for LAX.
Robert L. - Simi Valley, CA
We have used Custom hotel parking 4-5 times and always been very happy with everything.
Debra A. - Simi Valley
Really great check in and really easy for shuttle to the airport. If you are in a hurry to get to airport and have just missed the shuttle it could be a while. Seemed like they left every half hour??
But we had to call 3 times and waited over 40 minutes for shuttle to pick us up. Not what you want to do after traveling all day. They kept going to Terminal 6 and not 3 where we said we were waiting.
Will try again, but only once more and hope that the pick up is better this time!!
Alfonso C. - Los Angeles, CA
Custom Hotel is the best Airport parking in LAX! Great staff, service, and price!!
Dave C - San Diego, CA
I booked long-term LAX parking at Custom Hotel through CheapAirportParking and the experience was great. On arrival at Custom Hotel, we waited no more than 15 minutes for the next shuttle to take us right to our airline checkin.
When we got back to LA, I called the hotel shuttle number. Again the wait was less than 15 minutes, and when we arrived at the hotel the valets had already pulled my car around front. Literally, we walked 20 feet from the shuttle to my car, the porters put the bags in the back, and we were on our way. Could not have been smoother.
Claire B. - Los Angeles, CA
I love parking at the Custom Hotel. The only downside is that shuttles leave every 30 mins instead of more frequently, but if you plan ahead it works out perfectly.