Park Air Express at Los Angeles International Airport

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   08/09/2011

So here's the deal... I travel ~ 25 times per year for work and most often fly SouthWest. As work pays for parking during business trips, I most often park @ ParkNFly www.pnf.com as it is walking distance to the terminal....

When I travel for pleasure, I often use this facility. On my last personal trip, I was excited to see this facility listed on CheapAirportParking.org -- and quickly purchased a reservation.

Everything worked perfectly... except the parking garage did not directly honor the reservation as I would have expected (I am sure this is called out somewhere in the fine print.)

The key issue is that the garage directly abides by the times selected on the reservation. When using the garage, without a cheapairportparking.org reservation, all costs are based on a 24 hour day. For example, if the garage was to charge $10/day - and I enter @ 12:00pm, exiting the following day - the cost would be $10 (plus tax) independent on if I exited @ 8am, 9am, or 12pm...

Based on my understanding of how the garages charges - I selected an exit time at the same time my flight was scheduled to arrive (6pm.) In this case, my flight was 3 hours late getting in.... and as such I arrived at the garage at 9pm, 3 hours past my 'reservation time.' I was thus charged an extra day at full price.

In summary - when making your reservation - use the same time as the check-in time, for your checkout time to make sure you truly get what you pay for.

For example -- If you are planning to park Monday 9am thru Friday at 5pm -- instead of using Friday @ 5pm as your check out time, use Saturday @ 8am. Your costs will be the exact same... and you'll be protected should your flight get in late.

Jonathan Z. - Los Angeles, CA

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   05/31/2011

My biggest gripe is that even though I paid for Self Park, there weren't spaces available where I could park my car and take my keys. I had stuff in the car I wanted to lock up but had to make the difficult decision to take it with me on my trip as they were double parking cars and requiring the keys to be left. This is something that really must be mentioned when you make a reservation and will ultimately choose to not use this facility in the future. The shuttle wait time to the airport was about 10 minutes and returning from the airport was 17 minutes. The drivers were really helpful. The line at the cashier was a 20 min wait to pay. The location is pretty close to the airport.

Joseph - Orange County, CA

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   07/14/2011

I recently traveled during the July 4th weekend and was very impressed with the high level of customer service I received with Park Air Express. I like that everything was fast and I was able to get in and out in no time at all. Considering this was during a holiday weekend, that says A LOT! I would definitely recommend this airport parking lot to all my friends.

Linda N. - Los Angeles, CA

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   05/18/2011

I got in at midnight after a 6 hour flight and was totally exhausted. I felt like the women behind the counter were really helpful... especially when I realized I forgot where I parked. One of the women even offered to help me find me car. Will definitely park here again!

Lauren S. - Playa Del Rey, CA

From Southbound 405:

- Exit Century Blvd. (LAX), at the light turn left (South) towards W. Century Blvd.
- Turn right on to W. Century Blvd.
- Entrance is just past the LAX Hilton.

From Northbound 405:

- Exit Century Blvd. (LAX), turn left on W. Century Blvd.
- Entrance is just past the LAX Hilton.