Affordable and convenient airport parking at the Custom Hotel. Arrive in Style with our all valet service. All vehicles are parked in a private gated area which is patrolled daily. Our beautiful 2014 Mercedes Sprinter Shuttles offer the best in luxury and style. We have two shuttles running from 6am-2am leaving the hotel every 30 minutes for drop-offs. Pick-ups at LAX are upon request which means no unnecessary stopping at each terminal. When you call or text for a pick up from the airport, our valet staff will have your vehicle pulled up and ready for you when you return!
For your convenience we also offer vehicle wash and window tinting, please inquire upon arrival.
Reservations that go past reservation date will be charged a maximum of $15 per additional day.
Thanks for stopping in and enjoy your trip!
What our customers say about Custom Hotel Parking
Personnel was friendly, but very busy. This probably was why they were slow.
William Cox - Oceanside, CA
Waited for shuttle for over 40 min. I called 3 times to make sure we were in the right spot to be picked up.
JV - OC
Driver TO the airport was courteous. Driver on the pick-up was not. Wait time for pickup was an entire HOUR after my flight had landed. I had no baggage to claim, so I was out of the airport within minutes. I had to call Custom 3 times. Unacceptable. Will not user again nor recommend this parking lot to anyone.
YOO MIN JUNG
I waited shuttle bus for 1 and half hour. It was terrible.
Erin Kelle Dean
Would definitely use the service again.
Such a great company with helpful and accommodating people. Would definitely park at Custom Hotel again.
Tammie - Lake Forest, CA
Coming from Orange County, the parking facility was a little bit further than I anticipated, but the helpful attendants and kind shuttle drivers more than made up for that. It was well worth a little farther drive for the great service. I called ahead when I returned and they had my car ready and waiting for me so when I got off the shuttle there was not waiting. I just left. My experience with Custom Hotel Parking was awesome!
Outdoor parking, so the car was dirty after 2 weeks. Courteous staff. Location sort of far away.
CZ - Santa Maria, CA
Overall a favorable experience. Check in and drop off was easy. Wait time at baggage return pickup was longer though.
Traveling back on a Friday evening to LAX was very crowded and the number of people waiting for the Custom Hotel van exceeded the seating capacities. Probably running a third shuttle that evening would of been advisable. Car was up front and ready when we did finally arrive which was most welcome.
Maria E. N. - Ontario, California
Great service! Friendly staff!
Wonderful service. Great location.
Steve - Redlands
Fast, efficient option for airport parking with excellent service. Will use again and again.