
My experience parking at the Hilton LAX was excellent. The reservations were a snap, the shuttle was easy to use and the attendants/valet were very pleasant to work with. I will definitely use the service again when I fly out of LAX.
- John Sakowicz

My experience with Hilton LAX parking was great. Arrived, got right on the bus and to the flight. Coming back, with my one year old and all of his gear, I realized that I had misplaced the valet ticket. The Hilton parking staff on duty (I noted their names at the time but now cannot recall... it was the evening of April 27) were wonderful. One woman went through the keys while a couple of gentleman searched for my car (a dark blue Toyota Matrix -- doesn't really stand out, does it?) on the lot. No attitude at all, just compassion and friendly service. Please, if you can, forward this to them and their supervisors. They all deserve recognition for outstanding customer care.
- Dove

I was very pleased with the Hilton LAX parking experience. I am satisfied with the location, rate, and condition of the parking lot, and I hope that you can continue to work with Hilton LAX to maintain the great daily parking rate you offer.
12/04/2009
Staff was helpful and courteous. Wait times were minimal, even on a holiday. This was a wonderful experience. Valet Hilton is the only way to go at LAX! Thanks.
Athene C. - Newport Beach, CA
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12/18/2009
The shuttles are less frequent than the ones of other hotels and they are sometimes packed. Otherwise, a good experience.
K - Los Angeles, CA
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12/01/2009
Price and location were good, but had to wait over 30 min for pick-up from airport back to hotel. It was a holiday, but other companies had more frequent shuttles. Disappointed.
Chandler B. - Mission Viejo, CA
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12/02/2009
This is the second time I've used the Hilton's parking facilities, and due to some improvements in the payment system I am even more pleased than before! I feel safe leaving my car in their garage, their prices are very reasonable and the shuttle to the airport is always efficient. The only drawback is that the shuttle to pick you up from the airport NEVER arrives every fifteen minutes as advertised. It's more like 25-30. I'm willing to wait the extra time, however, to know that my car is safe and I'm not going to get extra fees tacked on at the last minute. This is the only parking facility I will use.
Taylor G. - North Hollywood, CA
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