I was surprised. This was the first time I parked near the airport during my trip and I was pleasantly surprised. Service was fantastic because it was not so fast, but reasonable wait times and courteous workers. Only thing I'd look into improving soon is the cleanliness of the place. The structure is dirty and could use some sweeping and a steam clean. Maybe if the workers wore a COLLARED white shirt, instead of a white undershirt, it might help improve a little bit your image. But that's just me looking for some constructive criticism. Overall, it was a good experience to do business with you and I look forward to using your service again.
- Mark, Tustin, CA
I liked that fact that this was a parking structure. Price is very reasonable. However, there wasn't much rotations to the airport, thus we had had to wait for about 20 mins for pickup. Overall, good experience.
- Khai
I have no complaints about your service or the facility. Everything was great! I will use you again in the future and will recommend your service to others.
- Danielle, Thousand Oaks, CA
11/30/2009
I will never park with this company again!!! i had to wait 45 minutes for a shuttle to pick me up from the airport. That was after i called twice and spoke to a young woman would obviously hated her job and could care less about me as a customer. When i got back and was ready to leave, they told me the only way I could get the price that I had reserved was if i brought in my confirmation print out. This was obsurd! I made my reservation for $2 less per day than what the regular price was AND I put a down payment on it and they would not honor my reservation (even though i had my confirmation number) just because i didn't have my print out when the attendant was sitting right in front of a nice computer with a printer!!!! Absolutely ridiculous. I will never park with these people again!
Jessica D. - Irvine, CA
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11/30/2009
Had difficulty leaving as i was blocked. not cool when you are on a time frame, on a holiday. need more organization
Kellye - Cerritos, CA
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11/30/2009
Parked there twice this month. Different drivers, different experiences. Some excellent, some need to remember they're running a business.
Henry B. - Los Angeles, CA
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11/30/2009
Check in was okay. The check out was the worst I have ever encountered. Cars was parked everywhere and so close, I couln't even get my bags through them to get to elevtors. Way too many cars parked. Ii was horrible. Took me 45 minutes to get out of parking lot. It was Thanksgiving.
Jeannie V. - Big River, CA
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