What our customers say about FOX Auto Parks
Just don't be in a hurry here. I waited 25 mins to catch the shuttle to get to the terminal, almost resulted in calling Uber. Upon my return, I along with 5 or 6 other couples, waiting over one hour for a shuttle to pick us up at Terminal 6. They don't have enough shuttles or drivers working during peak times.
I've used this lot a few times and it is perfectly fine as long as you're not in a hurry. When going to the airport make sure to arrive early enough so you don't feel squeezed getting in. And when you get back, if you have nowhere to be then this lot is great. I needed to get to work straight from my arrival and the time waiting for a shuttle and then my car was an hour. It was pretty frustrating. They give you a number to text, but it does nothing and when I asked about it the guy working the desk ignored me.
Nate A. - Los Angeles
Service was very very bad. Personnel was rude and annoyed that we booked using a third-party website. They made us wait in an empty lobby to check us in bc the guy was having a personal conversation with another staff member. When we returned, the shuttle took more than 50 minutes to pick us up (when it was supposed to be running every 15 minutes). The VERY rude staff blamed traffic. The bad attitudes and wait times make this the worst parking I have experienced. My suggestion... DO NOT PARK HERE
I arrived at 4 a.m. and the store was not open yet, a few minutes later they opened up. I waited about 10 minutes for a shuttle to pick me up. On the way back from my trip I also waited about 10 minutes to be picked up. When my car pulled up I noticed it had a scrape on the rear bumper and I immediately reported it, a few days later I received a call that they would not be liable for the damages. Not the type of response I was expecting.
Ive been to this parking space 23 times in the last year.
Personnel: Nice. Nothing to brag about though.
Distance from airport: 8 minutes, very quick.
Price: The best on the market.
Highly recommend it!
Denise A. - San Diego
This was a very smooth process went exactly as stated online. I'd recommend it and will be using FOX again when traveling out of LAX.
First time was a great experience.
Timothy F T
Good quick service and helpful people like Anthony made my experience at Fox Auto Park a positive one.
Except for wait time to be picked up at airport, rest all was good.
Allen M. - Riverside, CA
I usually park with Fox Parks once a month and have for several years. I've never had a bad experience with this company. I will continue to park with Fox Parks.