
We received prompt service upon our arrival and departure from the parking lot. However, when I paid my bill, I noticed that the representative mistakenly overcharged me and didn't realize it until I brought it to her attention. Upon my arrival, I was initially charged a partial payment that was withheld from my credit card, approximately $13.00 When I paid the balance this charge was not deducted and I was charged the full amount instead. The representative was courteous and promptly corrected the mistake. Nonetheless, the service was good and most importantly prompt which was really appreciated.
- Precila N-M

The whole reservation/parking experience was smooth. Online registration. Getting me to and from the airport. no problem, even though my flight was delayed by 6 hours. Great JFK airport parking facility.
- Michael Veraskes

I was completely impressed with SmartPark at JFK. First, the price was unbeatable. Second, I liked how well lit the parking was, and also how responsive the staff was. We were immediately shuttled to our terminal. Also, when we returned, I called for pick up and the shuttle bus arrived in under 5 minutes. There were no hidden fees, we only paid what we expected to pay. Some other places were going to charge a $5 internet booking fee, or a port fee or a reservation fee, but we didn't have that with CheapAirportParking.org. Finally, when we got back to the parking lot, our car was retrieved for us and we were quickly on our way. I will definitely use SmartPark JFK again and would recommend it to anyone.
- John Tikaram
03/02/2010
This is the first time we have left our car in a car park. Needless to say we were a bit nervous. Everything was perfect. The level of service that we received was great and we made it to the airport on time! When we returned, they picked us up and the airport and our car was waiting for us. We paid, loaded our bags and left. Very easy! I would recommend this car park to everyone!
Nikki C. - Brooklyn, NY
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12/18/2009
I was very pleased with every aspect.. you guys are the best.. there was almost no time spent waiting either to get to the airport of back and when I was told I was being picked up in about a minute.. The driver even beat that time and was there in seconds of my call..
You are my number one choice. Thanks so much for the great service and see you next time! happy holidays
Elizabeth K. - Bethel, CT
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12/19/2009
I was expecting to drink a cup of hot chocolate while waiting for my car returned, as it is advertised on your website. Only very limited selection of drinks is available. However, the other service was excellent.
Akhadian H. - Philadelphia, PA
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12/19/2009
Great experience. Made the trip so easy!!
Beth C. - Saint James, NY
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