Samuel K. - Malibu, CA
One problem: when checking out was charged $85.00 on credit card. attendant who was having a hard time reading tabs apparently did not credit me the deposit. Since it was midnight, and there was a long line behind me, and the attendant looked flustered, did not contest the amount (we are talking $8.50 here) . But since you asked. ...
FYOI. we always tip the shuttle drivers ($2) , who are most courteous and helpful. they never solicit. note that some passengers do, others don't. maybe if a modest sign can be installed stating tips welcome.
Also, can you mark your buses better, bolder signage, graphics, color, so we can identify them better in the usual acrush of traffic at the arrivals level.
Watever, you are still so much better than LOT C!