Westin Los Angeles Airport Reviews
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Covered Valet Parking

  
Lauren - Los Angeles, CA
08/05/2012

I use the Westin frequently for my airport parking, and have never been disappointed by the professionalism and courtesy of the valet staff, the shuttle drivers, and my overall experience. that's why I keep coming back. My only frustration on occasion is the length of time at the airport that I have to wait for the shuttle to bring me back to the Westin. Sometimes it is 3 minutes, but often it is close to 30 minutes.

On this occasion, I missed my flight and had to return to the airport the next morning. The valet simply pulled up my car and I returned the next morning with no hassle. I was REALLY grateful to the Westin valet(s)!!! Thank you!

 

Covered Valet Parking

  
STEPHANIE and BOB - Southern Cal
07/23/2012

Louis is THE BEST valet. Professional, friendly, caring and he remembers us each time we arrive. The entire staff is super good. We will see all of them again very soon. Thank you for such a great service.

 

Covered Valet Parking

  
Judy S. - Malibu, CA
03/05/2012

Historically I have been extremely pleased with this site. This time; however, was my first visit since December -- and I was surprised to see that besides stopping at the Westin we also stopped at 4 Points Hotel -- seems there is new ownership and there are additional stops the shuttle makes? Would be good to have some clarity around this especially timeframe implications.

 

Covered Valet Parking

  
Judy D. - Port Hueneme, CA
12/19/2011

Very convient, safe and secure.

 

Covered Valet Parking

  
Ida S. - Winnetka, CA
11/30/2011

Other than going through the long lines of TSA, one of the worst thing about travelling is parking/transportation. THIS FACILITY IS FANTASTIC! The people are great, the location is great. There was no wait time. You text your ticket number when you land and like magic your car is waiting for you. I travel a lot so I think I just found my spot. The cost was so reasonable. THANK YOU WESTIN!

 

Covered Valet Parking

  
James W. - Orange, CA
11/13/2011

Excellent location, service and car ready on return, w/o delays catching minibus to and from LAX.

 

Covered Valet Parking

  
Lisa S. - Long Beach, CA
11/04/2011

Bueno. Bonito. Barato. My car was safe and sound. The nice shuttle driver helped me with my suitcase and the price was right.

 

Covered Valet Parking

  
Ikan Y. - San Dimas, CA
10/27/2011

This is one of the base facilities in LAX. I love the fast service when you arrive just text your tag number then your car is waiting for you in front of the facility.

 

Covered Valet Parking

  
David S. - Long Beach, CA
08/22/2011

Overall I love parking at the Westin! Great staff. The Shuttle bus operates roughly every 15 minutes from the hotel. The downside was that I arrived after 12 midnight, and the parking stand does not have the capability to check out. One must go inside to the front desk to check out. Last trip there were 18 people in line to check in (bumped off flights) and it took me 30 minutes to check out. Other than that excellent service and my car has been waiting for me just after I text them of my arrival.

 

Covered Valet Parking

  
LARRY S - TORRANCE, CA
06/30/2011

No waiting time. When I arrived at the LAX airport, I only waited less than 5 minutes before Westin Shuttle came. Then while on board the shuttle bus, I texted my receipt no. to them. When I got at the hotel, my car was already waiting for me, in excellent condition. Also the parking attendant was very helpful. Indeed, this was a very good, happy experience for me. Definitely, I would park my car at Westin next time I travel.

 

Covered Valet Parking

  
Ken Y. - Santa Barbara, CA
06/16/2011

Check-out wait was horrible. Big hotel line.

 

Covered Valet Parking

  
Ron H. - Laguna Niguel, CA
05/25/2011

I paid for indoor parking. I left a clean car and picked up a dirty car that appeared to have been outside. It had been rained on, had hand prints on the dirt and was dirty all over, including the windows. When I complained, they offered to wash my car but it would take at least an hour. I did not wait.

The shuttle was smaller than others and I waited while many others passed me more than once.

I will not leave my car at the Westin again.

 

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