Ron H. - Laguna Niguel, CA
I paid for indoor parking. I left a clean car and picked up a dirty car that appeared to have been outside. It had been rained on, had hand prints on the dirt and was dirty all over, including the windows. When I complained, they offered to wash my car but it would take at least an hour. I did not wait.
The shuttle was smaller than others and I waited while many others passed me more than once.
I will not leave my car at the Westin again.