Westin Los Angeles Airport Reviews
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Outdoor Valet Parking

  
Neal - LAX
02/15/2015

The shuttle wait time is embarrassing; the Westin and Four Points should make the company that runs LAX shuttles run them more often. But the parking guys at the Westin were great!

 

Covered Valet Parking

  
Susan B. - Bakersfield
02/10/2015

Without a doubt the best kept parking "secret" at LAX!! Why would anyone want to park anyplace else? Everything is top rate. You are minutes from the terminals. Valet parking. Your car is ready for you when you return from your trip. Everyone is extremely helpful and friendly. The bus driver helps with the luggage by loading and unloading. I will never use any other parking.

 

Covered Valet Parking

  
HZ
02/10/2015

I didn't know that the shuttle stopped at multiple hotels. It didn't end up being an issue, but would have been great to know that beforehand.

 

Covered Valet Parking

  
Arthur B. - Riverside
07/18/2014

Service at the Westin is great. However, the wait time at LAX is unpredictable at best. Sometimes they have two shuttles right behind the other which is crazy.

 

Outdoor Valet Parking

  
Steve H.
07/09/2014

Apparently, they were experiencing some trouble with their automated service. We could not text them that we were coming in so the car could be brought up, nor was anyone answering the phone. We had to wait for them to bring our car but they were very accommodating and waived one day charge from the bill.

 

Outdoor Valet Parking

  
Alison Diamond - Los Angeles, CA
07/08/2014

Everyone at the Westin was perfect and wonderful but when we returned to LAX we waited over 35 minutes for a shuttle. They kept passing us and I kept calling the # but all they said was they were filling up at previous terminals and sending new ones. Once on, we had 6 seats left and a family of 4 was trying to get on at the next terminal but the driver said we were full. No wonder they were "filling up" so quickly.

 

Outdoor Valet Parking

  
Corinne G.
07/08/2014

Checking in and getting to the airport was easy and smooth. Upon my return to LAX I watched one shuttle drive right past a group of us all waiting to get back to the Westin. Then it took another 10-15 minutes before another shuttle actually came to pick us up. When I arrived at the Westin I paid the remaining balance and waited a half hour+ before getting my car. And when I asked no one knew where my car was or where the key was. The car finally pulled up with a driver I hadn't seen during the entire time I waited…. Very frustrating and unorganized.

 

Outdoor Valet Parking

  
Gina M.
07/08/2014

Great experience! Friendly staff, easy process.

 

Outdoor Valet Parking

  
JUAN G.
06/05/2014

On my arrivals requesting my car sometimes takes a while picking my car and shuttle as well 30 to 40 minutes.

 

Outdoor Valet Parking

  
Gaurav
05/22/2014

This place was great. Great service! Fast shuttle ride. I will use again.

 

Covered Valet Parking

  
Brendan E. - LA, CA
05/12/2014

I originally paid for indoor parking ( have done this many times at this location ), but when I got back to my car from LAX my car was filthy and had definitely been parked outside (I had it washed the day before I dropped it off at Westin for Parking and was only away 1 week)! I pay the extra to be parked indoors for a reason. They did, however, reduce my rate when I brought this to their attention.

 

Outdoor Valet Parking

  
HENRY M.
05/11/2014

Excellent lot if you use the valet. Courteous. Professional operation. Reasonably fast shuttle.

 

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