Westin Los Angeles Airport Reviews
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Outdoor Valet Parking

  
Corinne G.
07/08/2014

Checking in and getting to the airport was easy and smooth. Upon my return to LAX I watched one shuttle drive right past a group of us all waiting to get back to the Westin. Then it took another 10-15 minutes before another shuttle actually came to pick us up. When I arrived at the Westin I paid the remaining balance and waited a half hour+ before getting my car. And when I asked no one knew where my car was or where the key was. The car finally pulled up with a driver I hadn't seen during the entire time I waited…. Very frustrating and unorganized.

 

Outdoor Valet Parking

  
Gina M.
07/08/2014

Great experience! Friendly staff, easy process.

 

Outdoor Valet Parking

  
JUAN G.
06/05/2014

On my arrivals requesting my car sometimes takes a while picking my car and shuttle as well 30 to 40 minutes.

 

Outdoor Valet Parking

  
Gaurav
05/22/2014

This place was great. Great service! Fast shuttle ride. I will use again.

 

Covered Valet Parking

  
Brendan E. - LA, CA
05/12/2014

I originally paid for indoor parking ( have done this many times at this location ), but when I got back to my car from LAX my car was filthy and had definitely been parked outside (I had it washed the day before I dropped it off at Westin for Parking and was only away 1 week)! I pay the extra to be parked indoors for a reason. They did, however, reduce my rate when I brought this to their attention.

 

Outdoor Valet Parking

  
HENRY M.
05/11/2014

Excellent lot if you use the valet. Courteous. Professional operation. Reasonably fast shuttle.

 

Outdoor Valet Parking

  
Troy W E.
05/09/2014

First time I have used the service and will use it again.

 

Covered Valet Parking

  
Michael - CA
05/08/2014

I will use this parking area again!

 

Outdoor Valet Parking

  
Chris M T. - OC
05/07/2014

Another great experience, I'll continue to park here in conjunction with my stays and flights from LAX.

 

Covered Valet Parking

  
David S. - Santa Barbara
05/07/2014

Very nice hotel parking lot. Easy to find. Did not have to wait long.

 

Covered Valet Parking

  
Greg - The Valley
05/07/2014

I used to park here all the time, but the last couple of times have been pretty bad. The last time, the driver on the way to the airport was absolutely awful. He kept using the gas pedal as if it were the kick petal to a drum kit, and everyone on the bus was gasping and hanging on.

On the way back, it took almost 40 minutes for the shuttle to pick us up. The very nice girl who works at the airport keeping track of shuttles called them multiple times and kept apologizing to us. I think I'll be heading to the Marriott or the Spot or something else.

 

Covered Valet Parking

  
Chris M T. - OC
05/07/2014

Great experience usually overall, occasionally if traffic is bad there is a wait for the shuttle but they work to keep it to a minimum and much of it is beyond their control.

 

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