Texting service provided did not meet expectation. Vehicle was not ready or accounted for when I arrived to the hotel.
Carlos Garcia - Temple City, CA
First time was great. Will use in the future and tell others how easy it was. Solid Job!
Ben - Camarillo, CA
I was actually able to park my own car in the covered lot.
Shuttle time was excellent, and the staff was very friendly.
I will definitely return again.
Eric - Los Angeles, CA
Convenient and secure indoor parking at an affordable rate. You pull up, get a ticket, and they valet your car. Jump on the shuttle with little or no wait to arrive at the gate on time. When you return, text your ticket information and your car is waiting when you return. I'll be back for sure!
M.Z. - Redondo Beach, CA
Very secure parking facility. A nice hotel with a very clean and secure parking structure. Location is close to LAX, but be prepared to make a stops at a couple other hotel locations while riding the shuttle to and from the airport. Renaissance seems to be the last stop. Drivers are friendly and helpful. Only complaint is that the shuttle takes forever to come by. What I've begun to do is hop on the Four Points shuttle that comes by ever 5 minutes and walk over to Renaissance next door. 3 min walk tops.
Douglas H. - Van Nuys, CA
Indoor valet is a treat; the staff is very courteous & professional. Nice to have hotel lobby if you want to wait indoors - very comfortable.
Harold T. - Huntington Beach, CA
Great location and super personnel.
Mamatha G. - Bakersfield, CA
love it, will always park here. great service and location. worth the little extra for the service.
Robert H. - Westlake Village, CA
Excellent ! I am using this LAX airport parking facility again, and always will. Price is right, and facility is great ! People helpful as well.
Jay J. - Ventura, CA
Will try the Renaissance one more time. First time the two valets were too busy waiting for tips from customers picking up their cars to check us in, so we nearly missed the shuttle. Second time the garage was overbooked and we were sent to the Marriott where the car sat outside for 10 days. Shuttle service was prompt and courteous.
Bogdan G. - San Gabriel, CA
Overall i am displeased with this. Too many problems: too long a wait, double charging, no sign at exit as to how to proceed.
Ben F. - Camarillo, CA
Supposed to be covered parking. I had just washed my car prior to leaving and when I returned 10 days later, there was more dust on the car and windows than I expected that makes me wonder if my car was actually parked in covered parking.