Marriott Burbank Airport Reviews
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Outdoor Self Parking

  
KRISHNA S. - OAK PARK, CA
05/06/2013

It was a great experience with this site to book for the parking at this location. I really enjoyed Burbank airport Marriott location, the safety of the car, free shuttle service to airport and back to the parking lot every 15 minutes. Excellent.

 

Outdoor Self Parking

  
JT - Cordova, CA
05/04/2013

I have parked here several times now. I have always been pleased. This last time the only complaint I had was someone left a soda cup on the trunk of my car. I think the only way to fix this is to keep all others from parking near my car. Oh Well great job.

 

Outdoor Self Parking

  
Jane P. - Bakersfield, CA
05/04/2013

I am giving this one star overall because I did not realize that pre-paid customers had to go to the actual booth to check out. I was tired from my flight, and I just wanted to get on the road and get home. I drove to the ticket machine, put in my ticket, and then was required to insert my credit card in order for the gate to raise. I figured this was just procedure, but the machine charged my card $92 on top of the $80 I already paid. I checked the paperwork when I got home, and sure enough, I should have gone to the booth (which did not seem to be occupied, but I am sure it was). There needs to be better signage: "If you pre-paid, please see attendant" or something like that. This info also needs to be made more clear in the paperwork I received. The paperwork states that no refunds can be made, and this also should be corrected in the case of an honest mistake.

 

Outdoor Self Parking

  
Thomas I F. - Woodland Hills, CA
05/02/2013

We had a MAJOR problem FINDING a parking spot as the lot was full and a large area was blocked off, along with shuttle bus's taking up multiple spots on the east side of the lot. When you pre-pay and there are no spots you are forced to park in a red zone, which is not safe-you need to reserve spots for those customers that pre pay.

 

Outdoor Self Parking

  
M.R.
05/02/2013

Parking was easy and quick. Be clear on where shuttle picks you up.

 

Outdoor Self Parking

  
Richard V. - La Canada, CA
05/02/2013

Great parking experience. Will do the same next time.

 

Outdoor Self Parking

  
MS - Ventura County, CA
04/27/2013

I have used the parking service several times both alone and with my husband. All the experiences were good. I especially like the fact that I am in a parking lot adjoining a hotel - I feel more secure with people around and not just some lonely parking lot or parking structure. I will definitely keep using the Burbank Marriott airport parking. Making the parking less expensive definitely helps travelers.

 

Outdoor Valet Parking

  
Richard A. - Glendale, CA
04/21/2013

the check out clerk was very nice

 

Outdoor Self Parking

  
Robert B. - Calabasas, CA
04/15/2013

The shuttle was at the airport at 10:30PM and left almost immediately. Can't tell you how often and how long I've waited for shuttles. GOOD JOB!

 

Outdoor Self Parking

  
Kenneth S. - San Francisco, CA
04/15/2013

I park here all the time since it is very convenient and shuttle service is excellent, even though it is a little more expensive compared to other sites around Burbank airport. I am a Marriott rewards member and am not sure if my ID# is always recorded though. Other then that, well worth it.

 

Outdoor Self Parking

  
Marsha N. - North Hills, CA
04/15/2013

We are so happy we chose you. We had a great experience and would refer you to all our family and friends. We will definitely park here again in the near future!

 

Outdoor Valet Parking

  
JOSE G. - LOS ANGELES, CA
04/14/2013

Awesome Place to park for travel needs! Never had an issue! My flight was delayed and I ended up missing my layover flight back to Burbank, I call them at the parking place thinking I was get a hard time since I would overrun my prepaid parking time. Nope! They were totally chill and understanding! They didn't even make me pay for the time I over ran my prepaid parking! Sweet! Definitely will continue to use and will recommend to everyone! KCCO!

 

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