Hilton LAX Parking Reviews
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Covered Valet Parking

  
Diane R. - Studio City, CA
04/02/2013

It was all good until pick up when I landed back on LA. I waited at least 40 minutes. During that time I saw at least three Marriett vans go by....

 

Covered Self Parking

  
Paulina M.
03/30/2013

The only trouble we encountered dealt with our return to the hotel. We were unsure where we needed to hop on on the hotel shuttle back to our car. If that becomes clearer, it would be very helpful. We luckily found the hotel shuttle on our exit, but we felt it was a lucky encounter as opposed to a planned one. Overall, though. Great and efficient experience. Plan to do this again especially now that we are in the know.

 

Covered Self Parking

  
Harriet M. - San Marcos, CA
03/29/2013

Made parking at LAX very easy. Would definitely use it again!

 

Covered Self Parking

  
Jose S. - Cypress, CA
03/29/2013

Shuttle wait is usually a lot longer (2x) than most other airport parking facilities. Sometimes, especially early in the morning, the staff forgets to remove the barriers so we can access the parking spaces.

It would be nice to maybe provide newspapers/bottled water like other facilities.

And maybe some incentives for parking so many times e.g, free parking, HHonors points.... just a thought.

 

Covered Valet Parking

  
P. C. - Fullerton, CA
03/29/2013

Need better communication with parking facility to let them know you are ready to pickup the vehicle. We phoned number given as soon as off plane but always only get voicemail. Need text capability or live person to receive phone call which gets their immediate attention. They did not go to retrieve car until I paid my bill at the machine. Thus had to wait about 20 minutes for them to retrieve my car.

Otherwise excellent.

 

Covered Valet Parking

  
Douglas H. - Los Angeles, CA
03/26/2013

Truly the best "deal" value around.... to drive in, unload your luggage, valet park, and walk 10 steps to the waiting area...STRESS FREE. Yes, there is a 15-25 minute wait, but know this going into the process.

 

Covered Self Parking

  
Howard M. - Calabasas, CA
03/22/2013

The gentleman that made sure we were all in the correct line was awesome. He kept it moving as it was quite busy.

 

Covered Self Parking

  
Denise - Los Angeles
02/04/2013

This was the second time I parked at Hilton LAX. Both experiences were exceptional. The parking is secure with ample lighting underground, the wait time for the shuttle is limited, the staff is courteous and always have a smile, even at 3:30 am. Wonderful service. I will be returning again when I use LAX.

 

Covered Self Parking

  
Gabriel R. - Yorba Linda, CA
12/16/2012

Parking at the Hilton is my very favorite location. It's quick and easy to use!

 

Covered Valet Parking

  
Lindsay - Encino, CA
12/10/2012

Great overall experience! Quick, easy, friendly pick-up at the hotel en route to the airport. Fairly long (20-25min) wait for the shuttle on the return trip which was a bit frustrating after a long day of travel. Shuttle goes to multiple hotels, so it was very crowded by the time it reached the last terminal for pick-ups. Hotel & valet staff were very helpful & friendly. My favorite affordable place to valet by the airport.

 

Covered Self Parking

  
Brittany H. - Los Angeles, CA
11/27/2012

Worst airport parking I've ever used. I had to wait over 30 mins for a shuttle because the first shuttle went right by me without stopping. I ended up taking a taxi to the hotel from LAX. Awful.

 

Covered Self Parking

  
Ken M. - El Segundo, CA
10/30/2012

Very easy to use. Was a little confused as to where to go, but signage was correct. Not good if you have a big or long vehicle. Turns are very tight. Felt very safe.

 

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