Hilton LAX Parking Reviews
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Covered Self Parking

  
Matthew R.
04/07/2014

I'v been using your parking for four years and I love it. But you could improve the frequency of your shuttles. On the way back from airport to hotel the wait for taking shuttle is around 30 minutes and this wait is very long for somebody who is extremely tired.

 

Covered Self Parking

  
Edward R. - Los Angeles
03/28/2014

No complaints, found quick parking spot and wait time for shuttle was next to nothing. Returning shuttle wait was approx. 20 minutes.

 

Covered Self Parking

  
Edward R. - Los Angeles
03/28/2014

Same experience as my first time, no issues finding parking or with shuttle wait times.

 

Covered Valet Parking

  
Karen J. - Fullerton
03/25/2014

The arrival of the shuttle to take us to the airport took too long and we ended up catching a taxi. Was not expecting this since we arrived at the hotel at 6 AM.

 

Covered Self Parking

  
Phillip K. - Los Angeles, CA
02/15/2014

Waiting for shuttle service was too long. Saw other shuttle service pass by before one for Hilton came along. Need more shuttle service vans.

 

Covered Self Parking

  
Lori H K. - Vista, CA
02/14/2014

CheapAirportParking was highly recommended to us. It was very convenient to par at Hilton LAX airport. The lot was easy to find and maneuver. The website was very helpful and reservations were a snap. I especially liked the method of taking a small deposit and finalizing the invoice at the time of exiting with the credit card. Very efficient and this allows the driver to be on his way quickly and effortlessly. We felt our car was safe and secure and it was very happy when we returned from our seven day trip.

The Hilton lobby was a great place to go and catch the shuttle, just like clockwork; the same on the return. Minimum wait for the shuttle and we were on our way.

Our compliments to all involved. Great planning and organization.

 

Covered Valet Parking

  
Denise B. - Upland, CA
02/14/2014

Good job to all. We had no problem dropping off the car.
The shuttle bus was there within 5 minutes to take us to the airport.

When we landed we texted our parking number and the car was waiting upon our arrival.
With all the freeway construction on the 405 and 105 it would have been helpful if the staff could have asked which way we were headed and advised us of the closures we encountered at 10:30 PM. We will use your service again.

 

Covered Self Parking

  
Stewart L. - Long Beach, CA
01/03/2014

OVER 1 HOUR WAIT FOR SHUTTLE TO PICK US UP!

For the past 4 years that I have been parking my car at LAX self park, Hilton self parking has been my worst experience. We landed around 7 p.m, went through immigration customs by 8:40 p.m. but had to wait for our Hilton shuttle for over an hour before they picked us up. I called and talked to their shuttle dispatcher 2 times during my wait, and each time he told me that "traffic is bad, and a driver is on the way". I would not have gotten upset if I did not see other Hotel's shuttle passed by 3 times before my Hilton Shuttle came by. If traffic was bad as the Hilton dispatcher had claimed, why would shuttles for Crown Plaza, Marriot, and Westin were able to pass by and picked up their customers 3 times before our Hilton shuttle showed up.

 

Covered Self Parking

  
Gordon B. - Port Hueneme, CA
01/02/2014

Nice parking however the lot was quite full. Took a while to find a spot. Shuttle was on time. No issues.

 

Covered Self Parking

  
Gordon B. - Port Hueneme, CA
01/02/2014

Nice parking garage. Found a parking space quickly this time. Shuttle was on time. No issues.

 

Covered Valet Parking

  
NH - Los Angeles, CA
12/16/2013

I've always been super lucky with the shuttle when I get back to LAX. Never waited more than about 5 minutes for the shuttle from LAX back to the Hilton. The shuttle from the Hilton to LAX could be an issue if it's too crowded. I'd recommend arriving early to park just in case.

I had one shuttle driver insist on handling my little carry-on bag, because he wanted a tip helping me out. He refused to let me carry it on/off the shuttle and when I did not tip him he was very rude. Besides that driver, everyone else has been normal.

When you arrive back to LAX you text them your valet number and your car will be waiting for you at the Hilton. Very easy experience that makes me book them every time I need parking at LAX.

 

Covered Self Parking

  
Eliot M. - Encinitas, CA
11/07/2013

Excellent. Would use again.

 

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