Michael Doram - La Canada, CA
On November 20, 2009, I had what I found to be the WORST wait time ever for any airport parking
facility in the U.S. It took 45 minutes to get on the shuttle and, of course, that was too late to catch the flight. (Only when you are already in line does the Hilton show a sign saying count on 1/2 hour. But when it comes to luring you in they emphasize how close they are to the terminals.) Then on my return, they decided to charge me $19.00 extra, without any explanation whatsoever. So Hilton, Forget it!