CA - Hopewell, NJ
The good....close to airport, the shuttle drivers were very nice.
The bad.....they lost our keys. We had an extra set, but they were 1.5 hours away. Went to 3 rental car places, all booked. Since it was so late at night, ended up staying at Crowne Plaza overnight and renting car next morning to drive home get keys and drive back again. Arrived 11pm at night, didn't get home until next day 3:00pm plus a lost day at work and over $300 of expenses. Still waiting for reimbursement.....they don't even answer the phone. One of shuttle drivers said they lose the keys all the time.... waiting for the car to be stolen now.