Mario S. - Boonton, NJ
A one-time frequent traveler I'm well aware of all the things that can go wrong during travel. Using this Newark airport parking
service has several risks including the waiting time for the shuttle and time for them to find your car. So I planned that wait time into my schedule. On this family trip, I needed my car seats so driving was the best option and I decided to try this service because cost was an issue for me.
The service could not have been more perfect.
The GPS didn’t find the exact location but the crown plaza is a tall building and very easy to see after the GPS gets you close enough. Once we pulled into the Crown Plaza parking lot, E-Z Way Parking was very easy to spot just to the left of the main gate. We pulled into a spot directly in front of the attendant booth and as we were getting out of the car a van pulled up. While I went in to show my reservation and drop off the keys, my wife was watching the driver unload the car and put the luggage into the van. We waited for one other group to load, who pulled in behind us and we were off within five minutes and arrived at the airport a couple of minutes later. The driver was very helpful in unloading the luggage as well and we needed the help as we had two kids in strollers. The van had the return instructions on the windows so we wrote them down as well.
Coming home we called the number on our ticket stub after collecting our luggage and the person confirmed the location we had to be at, which we had also written down. When we arrived at that location the van was already there in the process of loading up another group. The driver loaded our entire luggage and we were back at E-Z Way Parking within a few minutes. Upon arrival our car was already parked in front of the attendant booth. After unloading the luggage onto the sidewalk, I went into pay and provided the attendant with my ticket stub and reservation. After coming outside the driver had already loaded our entire luggage for us into the car.
I must admit that we got lucky with the shuttle being available just as we arrived on both ends of our trip but even if we had to wait a short while for the shuttle this was a first class experience, worth well more than the $9.00 per day rate that we paid. We expressed our gratitude with some generous tips for the drivers and the parking attendant.