The Park at LAX Reviews
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Outdoor Valet

  
Chris - Los Angeles, CA
03/05/2012

It may have been just good timing, but on the way in and the way out, there was a shuttle leaving as soon as I was ready, so I didn't have to wait at all.

 

Outdoor Valet

  
M.Z. - Redondo Beach, CA
02/06/2012

Great experience here. Very professional staff. I didn't wait much at all during the whole to and from process. Pick up was very quick when I returned to LAX. As soon as I had my luggage off the carousel, I called their office to have someone pick me up. He was there within 5 min. Got me back to my car quickly where they had my key and car out waiting for me. Paid the bill and was out right away. Very pleased with this facility and will be parking there again this weekend.

 

Outdoor Valet

  
Traci M. - Yucaipa, CA
05/25/2011

okay, very good deal. cheap good LAX parking service. if you are paying cash, have exact change. but i did so no problem for me. will use the park for future flights.

 

Outdoor Valet

  
Darryl P. - Valencia, CA
05/18/2011

I was disappointed with the reservation pricing and what the actual pricing was when I checked out. Don't feel the total cost is accurately represented by Cheap Airport Parking or they do not do an adequate job in communicating with their partner sites.
The spot itself was ok.

 

Outdoor Valet

  
Ganesh K. - Irvine, CA
05/18/2011

The issue occurred during check-in. Check-out was fine. The facilities were grossly under staffed. There was only on individual working. Which meant that when he went to the airport there was no security at the parking lot and the facility was open to the public.

Because there was only one individual working, we had to wait appx 50 minutes (3-3:50 PM on May 13th) from the time we entered the parking until the timer we left the parking lot. Since the parking lot was so far away from the airport it took over an hour for us to get to the airport. Needless to say the employee (although very nice and courteous) was extremely stressed out as there were 2 other parties in the same situation. When I returned at the end of the weekend, there was also one employee (the same one). Although, I will be using your website again this week, I will not be using The Park at LAX anymore.

 

Outdoor Valet

  
Brighton N. - Loma Linda, CA
05/18/2011

The Place is too far from the airport and l waited for an hour before they came to pick me up. The guys never had the courtesy to apologize for their delay. They only have one driver who is sent back and forth and that explains the long waits. The place is further from the airport and distance and LAX traffic affects their efficiency.

 

Outdoor Valet

  
Dawn B. - Calabasas, CA
05/18/2011

It's convenient, clean and the Agent/Driver was nice. Plus, the price is right!!! Will park here when I have to go out of town again!

 

Outdoor Valet

  
Bradley S. - Van Nuys, CA
05/18/2011

Cheapest place to park around LAX that I could find. The wait time for getting picked up can take a while, but otherwise good experience.

 

Outdoor Valet

  
Ken E. - Los Angeles, CA
05/06/2011

not bad, understaffed but friendly, far away but cheap and secure. they were too busy to get my car for me but who cares? It was three steps away anyhow. I'd use 'em again for LAX parking.

 

Outdoor Valet

  
Cherry D. - West Hollywood, CA
12/26/2010

Great experienced with this parking service. They asked when I was returning (date/time) and had my car waiting for me at the front. The service came promptly when I called for pickup and the shuttle was clean. The staff was super nice and anticipated all my questions.

I strongly recommend parking here to anyone flying out of LAX.

 

Outdoor Valet

  
Frederick W.
11/24/2010

I parked there last weekend for 2nd time in 3 months. Nice folks, responsive/personal/straight shooters. I like them. They're a small office.

 

Outdoor Valet

  
Gabriela G. - Los Angeles, CA
11/10/2010

There are two guys who work here. One is very nice and sweet, the other one is hostile, over-charges and it feels like he's about to attack you at any minute. My ride to the airport at 5am was great, it was an older gentleman who checked me in and took me straight to my gate, very fast, efficient service. Upon my return to Los Angeles airport the following day however, I was picked up 40 minutes late, and then taken for a joyride 3 times around the airport because I had requested a car wash and they had forgotten to do it, so the driver was riding around the airport with me in the van until he got a call saying that my car was ready. The carwash was NOT worth the $15 I was charged. And the driver was rude, hostile and made me feel extremely uncomfortable and I am the type of person that gets along with EVERYONE! Well not in this case, when we got back to the facility he overcharged me for 3 extra days and called me illiterate for not having printed out my reservation for him (although i did show him the reservation on my smart phone). When i asked to speak to the manager or the person in charge, he said "I am the boss, the manager, the supervisor, the owner, anything you have to say, you say to me!" obviously a person with even a half-brain would know that the owner of a business would not talk to his customers in that way. Aaaargh! it was not good, as much as I tried to shrug it off after I left, no one likes to be mistreated for no apparent reason so I dont recommend this place and would not feel safe going back there, god forbid same crazy dude do something to my car while it's in the lot!

 

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