Stanley L. - Capistrano Beach, CA
Well, first off my wife and I tried this place after it being recommended by a neighbor who has used it for many years. They warned us that it was a little laid back but that good spaces were available if you had some patience and drove around and looked. They were right about that part, we did find a good space for our extended vacation overseas. Parked here for about three weeks. No door dings ( my biggest fear besides theft ). Even the standard spaces are adequate space.
However, do NOT count on any help at all from this place. . .for anything. The people that work here are totally inept to answer any questions or to care at all about anything you have to say or any problems you may have while parked here, at the beginning of your trip or when you return.
There are actually at least two structures where you can park and you better now which you parked at before you leave, what level you are at, and how to get out because they could care less about your problem when you return from your destination. Each structure has a different "name" and letter designation. Sounds easy but it can be confusing when you return especially late at night. What little staff they have, at the ticket booths or at the main desk area are, without exception, totally inept to explain anything about their structures or where each is located, they are very lazy and could care less. . . about anything, period. No exaggeration. Really I do not think they even want their jobs they way they act. Even the "security" guys were just sitting around BS-ing when we arrived, about three of them. At this parking place you are totally, and I mean totally on your own. Good luck!