LAX > LAX Parking Reviews > Airport Center Parking Reviews

   07/08/2011

WORST EVER!! For being a large company they have no computer system to verify reservations. I printed out the paperwork but accidently left it in our hotel room (in another state). Once I got to the attendant window there was no way to verify that I had already paid part of my parking or to give me the amount quoted online. I was forced to pay full price. So I ended up paying $57.00 plus an additional $8.50 for making a reservation. I paid an extra $31.50! I contacted the company and they refused to refund my money. If the company had a computer reservation system at their gates, attendants would be able to see reservations. This is how this company makes money... pay on-line and then forced to pay at the gate (FULL PRICE) if you do not have your print out. Traveling can be stressful, something like this just adds to it!

Advise.... get a friend or family member to drop you off and pick you up at the airport. DO NOT USE PARKING SERVICES!

Jami S. - Hemet, CA

 

   07/04/2011

This was my second time parking with this company... this time utilizing the Valet. Upon my arrival on my way to LAX, I sat outside (it was 9pm) for nearly 10 minutes, waiting (and watching) while the Valet on duty chatted up the woman behind the counter. It was clear from the body language and laughter that this was a personal conversation. The woman, who had clear view of me should she had just averted her eyes for a moment never acknowledged me. I finally had to go inside to ask for some assistance. The experience turned me off to their Valet service and I will go back to the self park.

Beth S. - Studio City, CA

 

   06/08/2011

This parking lot is the best for your bucks, the only down side is you need to drive up to the top floors and finde a spot. If you are traveling with someone you should unload your lugage at the shuttel location befor parking.

Behzad Y. - N. Hollywood, CA

 

   05/06/2011

Slow damn elevators are crazy-making after a long-long flight overseas. I use cheap parking 'cuz my trips are always about a week. But I'm about ready to go for a better facility!

Ken E. - Los Angeles, CA

 

   05/02/2011

The location of this parking lot is very close and convenient to the airport, but then again, I don't know if that really makes a difference since we waited about 20 minutes for the shuttle. The parking spaces are extremely small, therefore, bigger vehicles take up two spots. In addition, it's always difficult to find a parking spot, so you circle around for awhile hoping someone will leave.

I have used this parking lot twice now and will probably use it again, but not because it was good, but because the price is right. This is the cheapest lot I found on this website and I usually arrive to the airport pretty early. I guess you get what you pay for. If you don't care about the price, but do care about your time, then this is definitely not the parking lot for you.

Amy - Los Angeles, CA

 

   04/14/2011

Unfortunately I like several other folks have tried to utilize this service, appears Friday night flights are not the time to use this. Not only was the lot full but I was forced to find another lot with minimal time to get to the airport, kind of a big turn off. The money really wasn't the issue but I'll not use again.

Mark R. - Costa Mesa, CA

 

   03/18/2011

Everything was fine. The parking lot was a little difficult to find at the beginning.

Yu Z. - Tracy, CA

 

   03/15/2011

just park on levels 4 above and wont have problems with the misunderstand of the towing policy...car was safe after trip..shuttle fast on pick up, specially because u can also get the crown plaza shuttle so u get doble ways to go to LAX airport and come back

Fel E. - Santa Ana, CA

 

   02/16/2011

We have used Airport Center several times in the last year and have had a great experience and keep returning.

HP & TG - GLENDALE, CA

 

   01/30/2011

Driver was Great... Didn't get his name, but he said he got off at 1:15PM... He actually drove me around twice showing both the top and bottom route... I had 3 hours till I had to pick up my son. He told me everything about how your company works.. I will tell my friends about your service...

Dave M. - Lancaster, CA