Anthony S. - Richmond, TX
I drove into the lot, having taken a ticket at the automated gate. As soon as I took my luggage out of the car, I realized I had left one at home. The gate attendant at the exit was very courteous and let me retrieve my luggage without charging me extra. I had made a reservation on-line and was quoted a price, and the price didn't change even though I had to drive out and back again.