Westin Los Angeles Airport Reviews
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Outdoor Valet Parking

  
Jim
06/19/2015

Great location, great service. Will use next time. Thanks Westin!

 

Outdoor Valet Parking

  
Jerrold A.
04/06/2015

Great and fast customer service. Will definitely use this parking location again.

 

Outdoor Valet Parking

  
Ron S.
03/07/2015

Terrible. Waited one hour for a shuttle. All the other shuttles had gone by 2 or 3 times. I called dispatch several times and was told every time that they were at terminal 3 (we were at trerminal 4) and would be there shortly.

 

Outdoor Valet Parking

  
Pablo D.
02/18/2015

I travel almost weekly, and always park at the the Westin. The valet parking staff are almost like family now!

 

Covered Valet Parking

  
Marjorie B. - Pacific Palisades
02/18/2015

Far superior to the Marriott and Hilton valet service. It is also less used.. at least the times I have used them.

 

Covered Valet Parking

  
Deanna M. C. - El Cajon, CA
02/17/2015

Fantastic service, this is the second time using this and will do so again!!

 

Outdoor Valet Parking

  
Neal - LAX
02/15/2015

The shuttle wait time is embarrassing; the Westin and Four Points should make the company that runs LAX shuttles run them more often. But the parking guys at the Westin were great!

 

Covered Valet Parking

  
Susan B. - Bakersfield
02/10/2015

Without a doubt the best kept parking "secret" at LAX!! Why would anyone want to park anyplace else? Everything is top rate. You are minutes from the terminals. Valet parking. Your car is ready for you when you return from your trip. Everyone is extremely helpful and friendly. The bus driver helps with the luggage by loading and unloading. I will never use any other parking.

 

Covered Valet Parking

  
HZ
02/10/2015

I didn't know that the shuttle stopped at multiple hotels. It didn't end up being an issue, but would have been great to know that beforehand.

 

Covered Valet Parking

  
Arthur B. - Riverside
07/18/2014

Service at the Westin is great. However, the wait time at LAX is unpredictable at best. Sometimes they have two shuttles right behind the other which is crazy.

 

Outdoor Valet Parking

  
Steve H.
07/09/2014

Apparently, they were experiencing some trouble with their automated service. We could not text them that we were coming in so the car could be brought up, nor was anyone answering the phone. We had to wait for them to bring our car but they were very accommodating and waived one day charge from the bill.

 

Outdoor Valet Parking

  
Alison Diamond - Los Angeles, CA
07/08/2014

Everyone at the Westin was perfect and wonderful but when we returned to LAX we waited over 35 minutes for a shuttle. They kept passing us and I kept calling the # but all they said was they were filling up at previous terminals and sending new ones. Once on, we had 6 seats left and a family of 4 was trying to get on at the next terminal but the driver said we were full. No wonder they were "filling up" so quickly.

 

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