Jessica L. - Los Angeles, CA
I will never park here again. The whole point of parking here was the convenient location next to the airport, little did I know that the shuttle service is shared with 2 other hotels. So you don't go directly to the airport
after the shuttle picks you up, you stop 2 x's and then go. The whole process took about 40 minutes from the time I valeted my car at the hotel. I was given my receipt for the valet and was told to call the number when I landed so that my car could be brought up for me and I would have no wait when I arrived at the hotel, which sounded pretty awesome to me. I called valet as soon as I landed and they informed me they were bringing the car up. Then since I had not checked baggage, I walked straight out to the shuttle area and proceeded to wait 40 minutes for a shuttle to show up. And when I arrived back at the hotel the valet staff had not brought my car up after all and I waited another 15 minutes for my car. All in all, way too much hassle to ever deal with again.