LAX > LAX Parking Reviews > The Westin Los Angeles Airport Parking Reviews

   11/04/2011

Bueno. Bonito. Barato. My car was safe and sound. The nice shuttle driver helped me with my suitcase and the price was right.

Lisa S. - Long Beach, CA

 

   10/27/2011

This is one of the base facilities in LAX. I love the fast service when you arrive just text your tag number then your car is waiting for you in front of the facility.

Ikan Y. - San Dimas, CA

 

   10/24/2011

I have been parking here quite a bit and each time my service was horrible. I just had another reservation this past weekend and decided to cancel my next trip with them at the end of the week. Shuttle service wait time is extremely longer than other hotels in area. Last night after getting back late at 11:30pm the parking guy at front told me either I pay cash or I would have to pay inside. Long line with people checking in and out etc. when asked for a manager, i was told "oh well"..I didn't argue just canceled my reservation this morning and will never go back.

Andrea F. - Redondo Beach, CA

 

   10/12/2011

Trying to pay the parking bill is a challenge! Sometimes you have to wait in line when everybody is checking in first! They should have a parking payment area.

JLB - Irvine, CA

 

   08/22/2011

Overall I love parking at the Westin! Great staff. The Shuttle bus operates roughly every 15 minutes from the hotel. The downside was that I arrived after 12 midnight, and the parking stand does not have the capability to check out. One must go inside to the front desk to check out. Last trip there were 18 people in line to check in (bumped off flights) and it took me 30 minutes to check out. Other than that excellent service and my car has been waiting for me just after I text them of my arrival.

David S. - Long Beach, CA

 

   06/30/2011

No waiting time. When I arrived at the LAX airport, I only waited less than 5 minutes before Westin Shuttle came. Then while on board the shuttle bus, I texted my receipt no. to them. When I got at the hotel, my car was already waiting for me, in excellent condition. Also the parking attendant was very helpful. Indeed, this was a very good, happy experience for me. Definitely, I would park my car at Westin next time I travel.

LARRY S - TORRANCE, CA

 

   06/16/2011

Check-out wait was horrible. Big hotel line.

Ken Y. - Santa Barbara, CA

 

   05/25/2011

I paid for indoor parking. I left a clean car and picked up a dirty car that appeared to have been outside. It had been rained on, had hand prints on the dirt and was dirty all over, including the windows. When I complained, they offered to wash my car but it would take at least an hour. I did not wait.

The shuttle was smaller than others and I waited while many others passed me more than once.

I will not leave my car at the Westin again.

Ron H. - Laguna Niguel, CA

 

   05/23/2011

Good experience with the Westin. Just be sure to actually pull your car up to the valet instead of entering the self park garage. Sounds silly but it's easy to make that mistake.

Justin - Los Angeles, CA

 

   05/22/2011

The Valet service was great EXCEPT for after midnight you have to pay at the front desk.
On our earlier leg of the trip, we returned our rental car and were on a van to the airport in a few minutes. To pay for parking after a long flight, it took at least half an hour. We waited a long time (+twenty minutes) at the airport for the shuttle and then had to stand in line behind a van load of people checking in the hotel to PAY!!! when we wanted to just drive home. Couldn't the negotiated rate be paid in advance or put on a card like at car rental places?

Janet S. - Los Angeles, CA