LAX > The Westin Los Angeles Airport Parking Reviews

   06/22/2010

The Valets were courteous, attentive and fast. I was very impressed by their attitude. I did have to wait 20 minutes for the shuttle to the airport and found out it makes quite a few stops at other hotels to pick up people.

IVAN B. - LOS ANGELES, CA

 

   05/20/2010

Great experience. First time with this service. 5 days of parking was only $39. Valet parking at the Westin. Dropped key with Valet, showed them my reservation form, got on a shuttle within 3 minutes to LAX. Upon my return from trip, I called the telephone # on parking stub, and I got picked up in 5 minutes. Got back to Westin and my car was waiting at the valet booth right in front of the hotel. I paid the balance due and was in my car within 1 minute. I will be using this service from now on.

Victor Q. - Orange, CA

 

   05/05/2010

Liked the prompt, courteous service at the concierge desk outside the entrance to Westin and the fact that we needed only to pull up to the concierge desk and everything was handled. When we returned, we could pay with credit card right at the concierge desk.

Lee F. - Walnut, CA

 

   05/05/2010

We used your reservation service and parking when we went to Mazatlan the last week in April. We have always parked in LAX Lot B if we weren't doing the Park and Fly thing. Sooo glad "b" was unavailable this trip. We will use your service again and have already told a number of friends who also plan to use it. Westin LAX parking rocks!

Verona R. - Rancho Irage, CA

 

   05/11/2010

I was VERY disappointed in the service at the Westin. Upon arrival, I was simply ignored - even though there was someone at the valet desk. I actually thought that there must be another spot for airport parking and drove around again. There were no signs, and no one to ask. Finally, I drove back to where I originally tried and someone did come over to my car. Luckily, I had given myself plenty of time, but it would have been very harrowing if I had been pressed for time. Upon my return to pick up my car, the credit card machine was not working and the person there merely suggested I go inside and use the ATM.

I will NEVER use the Westin again.

Karen S. - Santa Clarita, CA

 

   05/05/2010

It was our first time using Cheap Airport Parking and I could not have been happier. The valet took our car, gave us a receipt, the van arrived and picked us up. We made two more stops on Century, which I did not expect, but were at the airport in only a few minutes. I called from the airport on our return, caught the van to the Westin, the first stop coming back, and our car was waiting for us. The price was right and we will use your service again.

Kevin C. - Los Angeles, CA

 

   12/21/2009

I guess this was about what I expected - but I did have to wait quite a bit for the shuttle both at the garage and at the airport.

Christin H. - Rancho Santa Margarita, CA

 

   12/19/2009

I continue to book my parking through your site - i have yet to be disappointed. i love it!! Keep up the great work guys.

Jack M. - Valencia, CA

 

   12/19/2009

Upon landing I called in my valet info, so my car would be waiting, however, when I got there, there was no car waiting and they did not appear busy. The valet said they would get right on it and that I needed to go inside and pay. There was only one person working the front desk and 6 people in line. I was late and saw that this was going to be awhile. In my frustration, I started to walk back the valet to hand him the money so that he could deal with it later. He saw me and the line and said that the difference that I owed would be comped since my car was not waiting. I had called in 15 min prior to be dropped off at the valet area. I gave him a very nice tip, thanked him and rushed away only to find my self sitting on the 405. Sitting in traffic with time to think, I was happy that the valet saw an unhappy client and did what they could to make it right. For that, I would park there again and refer them.

Monique - Los Angeles, CA

 

   11/30/2009

Can't beat the price... But the shuttle took FOREVER to arrive both in and out of the airport. And being that we were at terminal 1 - the ride back to pick up the car was an easy 40 minutes stopping at length at every terminal.

David S. - Venice, CA