Paul - L.A.
I know there is road construction going on around LAX, but being dropped off on lower level when flying out after waiting at hotel for 30 minutes was not great way to start... waiting nearly 50 minutes to get picked up after arriving back at LAX was worse... another passenger on shuttle said he normally takes the Thrify Car Rental shuttle since it is right across from the hotel and more reliable than the Westin shuttle... my car keys were DE-PROGRAMMED by the valet attendant. This is NOT something that can be accidentally done, you have to know how to do this and someone did. My remote access does not work and I now have to go to the dealer to get re-set. THANKS! Price was great, location was great, personnel (to my face) were nice, BUT... wait times, shuttle experience, and screwing with my vehicle not acceptable!