WallyPark Premier Garage Reviews
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Uncovered Self Parking

  
Lewis G. - Sanford, FL
04/18/2013

I thought we were to park at Premier A P O, however the lot said Park EZ Fly. We were confused as where we would park.

 

Uncovered Self Parking

  
Kenneth C. - Deltona, FL
04/15/2013

I'm late writing this about Premier or EZ Parking but I would never use them again that are owned by the same company. I had made reservation AND PAID 2 months before my trip on December 27, 2012. (My reserved dates were 12/27/12 to 1/8/13 PAID) I arrived to park my car and I was told the lot was full. It made no difference that I had about 30 minutes to get Orlando Airport to be within 30 minutes of my flight. There were spaces that my Little Chevrolet Colbalt would fit and I offered to pay additional and someone could park it as valet and I was told no. I missed my flight looking for a lot to park and I was very upset. I would never use them again in life. Two weeks after I arrived back home my credit card was credited for the amount I paid. Premier and EZ Park are the pits and I wouldn't recommend them to anybody after my ordeal and the extra money I had to pay.

 

Indoor Self Parking

  
Orville - Santa Monica, CA
04/08/2013

"A parking lot is a parking lot, I only park in the lowest priced lots that are. Hey I found a space on Century Blvd. I am going to park there!" If this is you good luck.

But if you're someone looking for a smooth transition from the lot to airport, piece of mind while you're in the air and out and about WallyPark is the place for you. Parking is easy even when the lot is "full" they'll take care of you, when you're at the lot and in need of a pick me up treat yourself to a cup of fresh Wally brewed coffee, or a refreshing bottle of water. There are plenty of Wally Buses circling arrivals and departures 24/7 ready to sweep you up as soon as you arrive. But my favorite part of WallyPark is the Wally Wall or whatever they call them, they are thick curtains placed between each parking stall to protect your vehicle from absentminded or inconsiderate doors which may bang into your vehicle while you are away, this small but valuable perk is why I park at WallyPark every trip. The only downside is the fact that it is not a fully enclosed building, but it is dang close.

 

Uncovered Self Parking

  
Josephine D. - Suffield, CT
04/04/2013

I was concerned, when i could not reach any one by phone. We got our luggage and then we called. We did not get an answer, no one picked up the phone. When the driver picked us up, he was very cordial and helpful the ride to our car was very good.

 

Uncovered Self Parking

  
William W. - Sebastian, FL
03/25/2013

Fast, Reliable, Safe, Courteous!!!

 

Uncovered Self Parking

  
Kristoffer W. - San Marcos
03/18/2013

I made a reservation online the night before I was to fly out of Orlando Airport. I printed out the confirmation sheet and brought it with me to the parking lot. It was a good thing that I got there a little early. I walked up to the parking lot office. I was greeted by a friendly person who asked to see my reservation. I gave them my confirmation sheet. He took a look at it, then apologized and said that they were all full. I said that I had a reservation confirmation number. He said that it did not matter and that the website that gave me the confirmation number gave it to me in error. He said that it was a different company, and that I had to call that company to get a refund. I asked where was I supposed to park. He said he didn't know. I asked him if there was a place nearby that was in business with the company I had a confirmation with, and he replied that I have to call them to find out.

I think this was bullshit, and I think he was holding out to get more money from people coming to the airport without CheapAirportParking reservations (demand was very high at this point).

To make matters worse, I called Premier Parking. The rep I spoke with could not have been much more unprofessional than she was. I asked her if there was another place to park, she said not in Orlando. I asked her if I was going to get a refund, and she said yes. She spoke poor English (she sounded like she was from the getto). She said it would take 48 hours, or something like that, to post the credit. But it is now two weeks later, and she did not credit my credit card (I just checked--thanks for sending me this evaluation reminder as I now have to file an AMEX dispute). After this business was completed, I complained and asked her is this typical for how they do business, and she said "don't be complaining to me! You've got no beef with me--I just work here!". She was an ignorant, classless person that needs people, and really life, training.

 

Uncovered Self Parking

  
Teresa V. - Orlando, FL
03/18/2013

I paid in full online when I made my reservation and so imagine my surprise upon my return when the office gentleman tells me I owe additional funds for the shuttle service after generously tipping the shuttle driver to begin with. I advised the office guy that I paid in full and he asked to see my reservation which I advised was taken from another office guy the day I dropped off my car stating it was company policy. I requested he pull the confirmation and he said he could not. When I advised I would be making a formal complaint he quickly stated to disregard the fee but I paid and left.

Not happy at all with the office service!

 

Uncovered Self Parking

  
John M. - New Smyrna Beach, FL
02/20/2013

Dark, unpaved lot. Waited 20 minutes for bus to airport and watched fellow traveler miss flight. Waited 45 minutes for pickup bus. Tried to call several times, no answer. Grossly understaffed.

 

Uncovered Self Parking

  
Sarah C. - Fort White, FL
11/27/2012

Overbooked lot and didn't call or email me to inform me there wouldn't be a spot for me. Had to drive to another lot and pay twice as much. Also there's no phone number to call this company if you need a refund. Still waiting on an email back.

 

Uncovered Self Parking

  
Ashley - Brandon, FL
11/15/2012

Our trip was cut short due to Hurricane Sandy. Although we had reserved online, the attendant was happy to reduce our pre-arranged charges to adjust for our early arrival home.

 

Indoor Self Parking

  
Nicolas W. - Hermosa Beach, CA
06/19/2012

These guys are great! Very professional and courteous. This was my first time parking here, and I didn't know what to expect, so I was incredibly relieved by their efficiency and timely pace in getting our car secured and off to the airport as soon as possible. They explained where my car would be parked at all times, the type of security they provide and if I had any questions -- a phone number was given that patched me right to them. They pick you up from the airport, be sure to call 10-15 minutes beforehand, and you are on your way. Great job guys! Will use again.

 

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