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LAX > LAX Parking Reviews > Sunrise LAX Parking Reviews

(based on 6 ratings)

Outdoor Self Parking

Location
 
3.8
Facility
cleannes, security, etc.
3.7
Wait Times
shuttle, check-in, check-out
3.8
Shuttle Experience
driver, cleannes, comfort..
4.2
Personnel Attitude
was it courteous, helpful?
3.8
Overall Experience
3.8

 

Outdoor Self Parking

   06/02/2011

The only drawback was that it wasn't a covered parking lot ... but my car was safe, the service to and from the airport was quite and in a timely manner. The staff was friendly and helpful with the bags.. I will park there again ...

Kennia M. - Oxnard, CA

 

Outdoor Self Parking

   05/31/2011

The shuttle to the airport was quick; I had to wait about 15 minutes for the shuttle from the airport back to the parking lot.

The staff is polite and pleasant.

A huge improvement over lot C! Will use again.

HK - Los Angeles, CA

 

Outdoor Self Parking

   09/08/2010

The whole experience was great EXCEPT that I had printed out the email reciept, and when I gave it to the guy at counter he said it was the wrong thing. After gentle arguing, and me pointing out several times that all the info was there ALONG WITH THE CONFIRMATION NUMBER, he let me pay what I was supposed to pay. Don't know what the problem was, but I printed it out and did everything I was supposed to. Other than that, everything was great. Maybe just get that stuff together a little - have some way to reference the confirmation #, and to also have the clerks to be able to access how much has been prepaid so there are no arguments. I've seen other complaints describing this exact situation...

Sam B. - Ventura, CA

 

Outdoor Self Parking

   12/06/2009

I made a reservation prior and when I arrived and was going to pay my reservation when I picked up my car the confirmation said 1 price and the attendent charge me 20.00 more and said reservation confirmation didn't do me anything and the the online reservation was a lie. And also it was very hard to locate the street number is hidden. I will never go back.

Victor A. - Glendale, CA

 

Outdoor Self Parking

   12/01/2009

Thanksgiving being the busiest holiday to park your car at LAX, Sunrise was exceptionally helpful and timely. I will use their services again.

Jill M. - Pasadena, CA