09/08/2010The whole experience was great EXCEPT that I had printed out the email reciept, and when I gave it to the guy at counter he said it was the wrong thing. After gentle arguing, and me pointing out several times that all the info was there ALONG WITH THE CONFIRMATION NUMBER, he let me pay what I was supposed to pay. Don't know what the problem was, but I printed it out and did everything I was supposed to. Other than that, everything was great. Maybe just get that stuff together a little - have some way to reference the confirmation #, and to also have the clerks to be able to access how much has been prepaid so there are no arguments. I've seen other complaints describing this exact situation...
Sam B. - Ventura, CA