Sheraton San Diego Hotel and Marina Reviews
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Outdoor Valet Parking

  
Martin S. - Poway, CA
04/15/2013

Thought I was going to park at the first tower, but was told to go to the second tower due to an event. Nobody knew that? Could have sent us an email with an update. Small issue but would have made sese to tell folks about the change of location. That's on management, the guys that actually handle the public were super, as usual.

 

Outdoor Valet Parking

  
Ernie O. - Poway, CA
04/15/2013

Everything was perfect! We will definitely use this service everytime we take a trip. Staff was friendly, efficient, and reliable. Everything went like clockwork. We will recommend this service to all our friends. It made our trip so much less stressful than in the past.

 

Self Parking

  
Oscar T. - Pine Valley, CA
04/08/2013

All service was great with one exception. Our vehicle radio anntena was stolen from the parking lot.

 

Self Parking

  
Marvin - Murrieta, CA
04/08/2013

Great location across from airport. Parking space was in dirt area of parking lot, so car was pretty dusty after one week. More paved parking or covered parking would be nice, but not a deal breaker. Shuttle wait times were pretty good, 15-20 minutes as advertised. We did need to call the shuttle service when arriving late after midnight because we just missed the shuttle five minutes before we reached the stop. We waited about 20 minutes then called for the shuttle which arrived within 10 minutes of calling for pickup.

 

Self Parking

  
Howard C. - Coronado, CA
04/07/2013

Certainly convenient and we didn't have to wait for a shuttle going or returning. Shuttle driver very helpful fitting us all in (we were 5 with bags) and valet park staff also very helpful. Lot is so safe my daughter even had trouble getting her car out even though she had a validated ticket (again the valet staff helped her out). All this for a very reasonable price.

 

Self Parking

  
Jerry A. - Irvine, CA
04/07/2013

Parking at the San Diego Sheraton was a breeze. The wait time for the shuttle was less than 10 minutes to go to the airport and on the return flight, I just had to call the hotel and the shuttle was there in less than 5 minutes. Great experience for a first time user of this lot.

 

Self Parking

  
David M. - Lemon Grove, CA
04/05/2013

All personnel I interact with go above and beyond to provide excellent service. I don't normally take the shuttle as it is less than 1/2 mile walk to the terminal, but the few times I have ridden the shuttle the driver has been very polite and personable. The only negative (and it is very minor as far as i am concerned) is the dirt parking lot. My vehicle is always thckly coated in dust after parking a couple days in the dirt lot.

Overall I always have a fantastic experience at the Sheraton.

 

Self Parking

  
J.S. - Oceanside, CA
04/05/2013

Easy, reasonable, fast...not much more to add. This was our 2nd time parking at this location and we'll do so again.

 

Self Parking

  
Kristi D. - Alpine, CA
04/05/2013

This was my first time using this facility/service. Everything went very smoothly, the timing of the shuttle worked very well for me, and the driver was wonderful. I will try this service again next time and hope to repeat the pleasant experience! Thank you!

 

Outdoor Valet Parking

  
Linh M. - El Cajon, CA
04/04/2013

Everything was good until I got the car back. I understand it was not covered parking, but the car was deplorable!!! It was covered in bird excrement. There were sap and tree droppings all over the hood. It had a layer of dust on it as though it had been parked next to a rock quarry. I will not use this location again.

 

Self Parking

  
Ryan - San Diego, CA
03/22/2013

Good price, good location, poor shuttle service. The problem was the return once we landed. We waited for nearly 1 hour before we found a ride back to the hotel/parking and it was not from the shuttle bus. The shuttle never showed up and we got lucky because a personal car from the hotel showed up to drive another guest to the hotel for check-in. Had that not happened, who knows when we would have seen the shuttle. For a location that is less than 1 mile from the airport and states their shuttles show up every 15-20 minutes this was very disappointing.

Price was a good deal though compared to cost of airport parking.

 

Self Parking

  
Russell Z. - Temecula, CA
03/18/2013

The desk attendants weren't as friendly and helpful as I am use to. Plus, I had a problem with not receiving the email confirmation of my pre-paid parking. When I called the desk agent was very helpful and said it wasn't a problem to check with him when we returned, however when we returned the desk agent working was not as helpful and said that he didn't even know the person I had talked to. Wanted to see our Credit Card statement, which I didn't have since we paid for the parking on-line the night before departure. He eventually let us drive out, but I felt like he could have been more accommodating since I gave him all the details and it wasn't my fault that I never got the email confirmation.

 

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