L.F. - MIAMI, GA
I have used the facility on many occasions. The location can be a little challenging to get to in the dark - but that may be outside of your control. The people are always very pleasant, and the shuttle experience is good.
My concern is that Last week I prepaid for covered self parking - I was told to go ahead but could not find a single self parking space - not even on the top floor which is not covered. I went back to the valet and he offered to help. When I returned, it was very clear that he had parked the car outside for 4 days. For that length of time I prefer to park indoors - exposure damages your car after a while. On a previous occasion, I paid for covered valet parking. On my return it was clear then that the car had not been parked under cover. I know the location well, and the direction the valet takes with the car is a dead giveaway.
So I am somewhat unhappy now. If the computerized check-in had reflected the truth I would have gone elsewhere. But I has already paid online.