Maria Tracy - Sussex County
When we arrived everything was perfect. Very courteous service, very quick. I was very impressed. On the return, it was slower than I expected. Firstly, we get outside and we see the van...but as we were crossing the road it drove away! So I called them and it took over 15 minutes standing in the cold while they sent another van. Meanwhile, there was another company, don't want to name them here, but seven of their vans passed us as we were awaiting ours! So that was a bit frustrating. Then, when we go pay for the parking, the poor woman seemed overwhelmed. There were five customers and she was all alone inside. Also, it was impossible to get out of the Newark area… but that is not their fault… I think it was just bad timing. They are very close to the airport, which is convenient. I would still recommend them.