Chris D. - Lake Tapps, WA
Made us wait to shuttle us to the airport, for 15 minutes, not too terrible. Picking us up we called to be picked up, waiting at the spot where they said to be, and the lady told us it would be 10 minutes, and that he was on his way. After about 30 minutes I called again because he had not come around yet, and I know this for a fact because I knew exactly what van he was in, and what it looked like because it was so beat down compared to the rest, she said that the driver had already been around and back to their motel, so she sent him again, saying it would be another 10 minutes. After another 30 minutes, he finally showed up. Took an hour to be picked up from the airport, when the facility was 10 minutes away.. Terrible service, terrible ran business. Will NOT be a returning customer.