Renaissance Montura LAX Parking Reviews
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Indoor Valet

  
Paul H. - San Clemente, CA
10/15/2010

A good location and I had the valet. Valet was good. However, the shuttle was the downside. Did not seem frequent. Great to be able to text when I arrived so the car was ready but then waiting for the shuttle was the downside.

 

Indoor Valet

  
Stephen J. - Huntington Beach, CA
10/13/2010

The location is unbeatable and the process was fairly painless. The only real complaint is their touted "text from the shuttle and your car will be waiting." Unfortunately, the attendant said he "did not receive the text" and we had to wait a normal amount of time for our vehicle to be retrieved. If you are going to make a big deal out of a service, then that service should be consistently provided.

 

Indoor Valet

  
Kim C. - Rancho Cucamonga, CA
09/10/2010

Our service was great. The only problem was we were not told to bring a copy of our reservations off the internet so they would know how much to charge us. I do not have a printer so this became a problem.I had the confirmation number and thought that would be all we needed.We had to use the resort that we stayed at to get a print out of our parking rate. They did not charge us, if there would of been a charge a would have been very upset. However we that all said and done our valet parking attendants were great!!

 

Indoor Valet

  
Dan R. - Santa Maria, CA
09/08/2010

THIS WAS EXCELLENT OPTION FOR US. ORDINARILY WE DON'T HAVE TO PARK AT LAX. BUT THIS TRIP CALLED FOR 7 DAYS PARKING. THE RATE WAS MORE THAN FAIR. CUSTOMER SERVICE WAS XCLNT!! SHUTTLES WERE NUMEROUS AND ACCOMADATING.NO MORE THAN 15 MIN. WAIT TO OR FROM LAX.COVERED PARKING A PLUS.TEXTING TO HAVE OUR CAR READY UPON OUR ARRIVAL IS GREAT IDEA AND GOT US BACK ON THE ROAD HOME QUICKLY.TOO BAD THE 405 DIDN'T HAVE THE SAME IDEA :( TWO THUMBS UP FOR RENAISSANCE CREW AND SHUTTLE STAFF.

 

Indoor Valet

  
Jennifer - Los Angeles, CA
08/26/2010

Loved the Renaissance valet service. Only glitch is that the shuttle around 9:30 at night gets quite full with the airline staff coming off. So the shuttle that needed to pick me up passed me by on the ride home from LAX.

 

Indoor Valet

  
Anthony C. - Carson, CA
07/10/2010

This place is great... I used Marriott several times and really liked them, but on the last trip they were booked and I remembered that the shuttle made two stops here and Renaissance, so I booked ... I love this place as soon as you land you text your ticket number and by the time you get to the hotel your car is ready for you. wow, simply idea but great advantage over others.

 

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