Great location -- indoor parking at a great price. I will be using it on my very next trip!
Jerry W. - OXNARD, CA
I have had very good experience at the Renanissnce until last week when they put my car on the roof instead of inside where it was supposed to be. Some of my wife's make-up melted due to the car being in the sun. I parked there again this week and asked them to make sure the car is left inside. I am sure they will make it happen. The crew their is always very helpful but they should know that the contract is for inside parking.
James - CA
Very little to complain about here. Shuttle arrived within 15 minutes of us parking at the hotel and landing at the airport. Staff was courteous, and the car was returned just as I had dropped it off. I would park here again.
Philip C. - Arcadia, CA
Nice valet service in that you can call once you return and they'll usually have your car waiting for you.
Only downside is the shared shuttle with Crowne Plaza which guarantees that shuttles are always running but may not guarantee the fastest arrival at the airport. Build in an extra 20-30 min before your flight so you don't stress out.
Adam H. - Etiwanda, CA
Would be higher rated, but on return, wait was too long for the van ride back to the Renaissance - texted upon landing and still waited outside after picking up international bags for at least 25 minutes.
Anon. - Redlands, CA
The shuttle never came to pick us up at the airport. We watched every other parking center's shuttle come by at least twice. In the end, we took a taxi to the car park. The valet at the car park was good.
Desmon C. - Los Angeles, CA
Nice location near the LAX airport, secure covered parking, valet dude was really cool i was late on arrival and he didn't charge me any extra money. You get what you pay for.
great overall service will use again!!! shuttle are pretty good i came in hour before just to watch and they were good!!!
Leonard C. - Fallbrook, CA
amazing location staff was friendly and shuttles were waiting on the drive way >> i will be back to renaissance!!!
Steven C. - Santa Clarita, CA
Well worth the money. Close to airport, staff is always friendly.
Laura L. - Cambria, CA
My husband and I used this lot for the first time recently, and we were very impressed. It was easy to find, close to the airport, and the staff was very professional and helpful. The shuttle wait was minimal and the driver was very courteous. I read the reviews and made sure to print my reservation out and also gave myself extra time on the return trip. We would park there again!
Sue C. - Los Angeles, CA
The wait time for the shuttle was longer than listed. However, it was great that they provided an interactive map to show where the shuttle was located so you had an estimate of where/when it would arrive. That being stated, it was Sunday night and the shuttle was extremely busy and full - so each stop took longer than anticipated. Due to the extended wait time for the shuttle, another family was "cutting it close" as we were when we boarded the shuttle. We did not know that the shuttle stopped at another hotel along the way to drop off other passengers picked up from the airport. Bottom line- would I park there again? YES! but allow more time for the shuttle.