Renaissance Montura LAX Parking Reviews
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Indoor Self

  
Sandy J. - Los Angeles, CA
02/16/2014

Had to wait 30 minutes for shuttle going both directions..... far too long. Sorry, will park elsewhere if shuttles don't run more often.

 

Indoor Valet

  
Jennifer M. - California
01/06/2014

The experience was good overall. The driver was not very friendly but the staff at valet were great. I was very impressed that my car was waiting when I arrived to the hotel from the airport.

 

Indoor Valet

  
Jeanne M. - Temecula, CA
11/06/2013

The attendants were professional and courteous. Our car was waiting for us when we returned from our trip. I would most definitely use the service again.

 

Indoor Valet

  
Garrett - Tehachapi, CA
11/06/2013

Great place to park, especially with their valet.

 

Indoor Valet

  
Gabriel L. - Redondo Beach, CA
09/12/2013

I have used this service many times. The hotel staff and shuttle drivers are very polite and efficient. I would wish for more frequent shuttles, but all the lots are about the same in this regard.

 

Indoor Self

  
Eric J. - San Pedro, CA
06/11/2013

Long wait time for the shuttle to arrive at the airport.

 

Indoor Self

  
PAUL H. - Beverly Hills, CA
05/30/2013

The hotel workers were great. They Shuttle Drivers were awful. I would never park there ever again. I had to wait for close to an hour for the shuttle. The driver did not even help me with my bag. I had just flown many hours & was tried. When I was trying to walk up the stairs to the shuttle, he was looking at me & walked away! I could not believe my eyes. It took everything in me NOT to say anything. He was rude & pushy. It was just an awful experience & would not recommend this parking to anyone in there right mind.

 

Indoor Self

  
Dorr L. - Calabasas, CA
05/24/2013

Very professional and courteous, called me by name when I arrived, Reasonable pricing and even offered a great discount for cash!

 

Indoor Self

  
Chris - Los Angeles
05/16/2013

It took approximately 30 - 40 minutes for the shuttle to arrive to take us to the airport. You could see on the board that one shuttle was looping around the airport while the other two were simply parked next to one another in the middle of the loop doing heaven knows what. Every time we asked where the shuttle was we were told "three minutes away". For customers who might have tight schedules for checking in, going through security and making a flight, this is unacceptable. Nobody needs that additional stress on top of what they know they will get once the reach the airport. And this time specifically could have caused someone to miss their flight.

 

Indoor Self

  
Virginia B. - Los Angeles, CA
05/16/2013

When I pulled out of the parking structure, I was charged $118 not the $26 like I saw online. Quite perplexed, I had to repark, go inside and speak with the man at the front. It was not apparent that I was supposed to do this before returning to my car. While I would park here again out of convenience and cost, I wish the instructures had been more clear and that my return trip had been easier.

 

Indoor Valet

  
Rosendo A. - Woodland Hills, CA
05/04/2013

I paid for valet indoor parking but my car was dirty like it was outside, not indoors. They could not locate my keys, so I had to wait outside while they located them. No one helped me with my bags or even walked to my car to open the door. They did not apologize for the delay or asked me to sit inside while they looked for my car.

 

Indoor Valet

  
KPT - Los Angeles, CA
05/02/2013

The price was great. The staff were helpful, expedient, and friendly. The only downside is the wait time for the shuttle was rather unpredictable. For some people it was faster, but for us the wait was at least 20 minutes each way to and from the airport.

 

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