Moses G. - Hermosa Beach, CA
Fantastically close to the airport. I was flying from the first terminal. I parked my car and let the attendant outside know I was there. He called the shuttle which arrived within 5 minutes and took me directly to the terminal. I was at the terminal less than 10 minutes after I got out of my car--amazing! Great deal for indoor parking close to the airport
1. The size and orientation of most of the spaces in the lot is fine. However, there are a few spaces that looked like they might be a bit of a challenge to get into and out of.
2. For some reason the elevator starts from the second floor rather than the ground floor! Thus you have to carry your bags up one flight of stairs to get to the elevator. This is fine if you're traveling light, but I could imagine this being a problem for people with lots of bags or elderly travelers. However, they will take your bags up the stairs to the second floor for you if you ask (at least that's what is says on the sign by the stairs). You'd probably be expected to tip for that though. Also, the interior of the elevator was not shiny and spotless by any means--rather, it's a bit run-down appearing and maybe had a few bits of paper on the floor--but honestly, is this really what you care about when choosing where to park?
3. The wait time for the shuttle when I returned from my trip was a bit longer--between 10 and 15 minutes. However, I care more about getting to the airport on time and this place set the record for my personal fastest time ever from parking lot to terminal.
Overall, an excellent place to park at the airport. I will definitely use them again.