Premier Parking Tampa Airport Reviews
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Self Parking

  
Louise G. - San Antonio, FL
04/30/2013

Making our reservation was easy. I completed everything online. That was the only thing that was easy. The rest of our experience was NOT.

First, finding Premier Parking on Hillsborough Avenue was a nightmare, especially in the dark at 4:45 am. There are no lit signs to signify where it is. It is NOT on Hillsborough Avenue, but BEHIND Freedman's Office Furniture store, which is on the main road. They have 1, count it, ONE van to shuttle passengers to and from where we needed to be. What if something happened to the van?
On our return, we called for pick-up and waited nearly an hour, because the dispatch person said they had a party of 18 people and it took a while to process them. Remember the one van? Also, while waiting for our vehicle at Premier, it was stuck behind four vehicles and the driver had called our claim number in as we boarded the LATE shuttle pick up at the airport (mentioned earlier). If Premier doesn't have enough help to work the site, don't open at all. We had to wait another 1/2 hour for them to free our car from the jumble of cars in the lot. The attendant was rude and we will DEFINITELY NOT use this service in the future. Needless to say, nobody got a tip from us. It was NOT worth the discount. I will park elsewhere next trip.

 

Self Parking

  
RAMIRO O. - LAKELAND, FL
04/30/2013

Thanks for your attention and help. I will park at Premier parking next time.

 

Self Parking

  
David - Ocala
04/29/2013

Once we found the lot and paid on site there was a $5 service fee that wasn't advertised that we had to pay on top of the $4.99 a day. Waited 30 min to be taken to the airport because the 2nd van needed a flat tire fixed. On our return trip we waited an hour to be picked up from the airport, the driver and a customer got into a shouting match because of the long wait. The 2nd van was still waiting service making me question if there even was a 2nd van. When we got to our vehicles they were parked out front with the windows rolled down and the keys in the ignition and no one around watching the vehicles. They never check the claims ticket so anybody could have drove off with my car. NEVER PARK AT THEIR FACILITIES!! The 2nd unmanned lot was even worse, even the addendant siad he would never park his own personal vehicle there... Guess you get what you pay for!!!

 

Self Parking

  
Dwight W. - Greensboro, GA
04/27/2013

Because we had an early flight, we decided to locate the parking lot the night before. We were so glad we did. We went back and forth a couple of times before noticing the small sign indicating the parking was behind other buildings. Later we realized the billboard had arrows pointing down, but that would not necessarily have made us feel that was the entry for the lot. We drove around to the check-in area and felt comfortable about the next morning. In the morning, things went smooth. The van is old, but serviceable. The driver took us right to our airline. When we returned, we called the dispatch number as we were told to do to find out where to go at the airport. The dispatcher asked if we were given a card. I said we were, which is how I got the number to call. He said the back of the card had instructions - which it did. We went to the pick-up area and called again. The van picked us up in a few minutes and we were back to our vehicle quickly. The staff was nice enough to lower the windows so that it was not too hot. All in all, we were pleased and would use Premier again.

 

Self Parking

  
Charles H. - Lakewood Ranch, FL
04/27/2013

North of the airport - a 15 minute drive away. Had to wait 15 minutes for a shuttle at the beginning of the trip and 20 minutes when we returned. Only one driver on duty. Cheap but slow. Hard to find too.

 

Self Parking

  
Guest - FL
04/27/2013

One of two shuttles is out of commission, so I waited 50 minutes to get to the airport. The shuttle that picked me up form the airport had large food crumbs on the seats.

 

Self Parking

  
N V. - Tampa, FL
04/16/2013

Called for pick, gave my number but when I got there to pick up my car they did not have my car ready for me but everybody else had there car ready and the worse thing was they could not find my car!!!! I had to wait about 10-15 minutes....Will not use or recommend it....

 

Self Parking

  
Debra D. - Seminole, FL
04/15/2013

Seemed to wait kind of long for return shuttle. Otherwise all was good. Couldn't find claim #. So I'm sure that didn't help. But should be able to get picked up especially after 11:30 @ night. They had my name & other info online. Maybe put claim # w/that info. I'm sure I'm not the first person to lose #. But will try again. The price is right.

 

Self Parking

  
Bennett J. - Sarasota, FL
03/22/2013

I had a very pleasant experience parking here, but the lot is not well marked. It made me a little nervous leaving my car but the customer service made up for it, the shuttle driver was very friendly.

 

Self Parking

  
Tiffani L. - Tampa, FL
01/25/2013

Awesome service at an incredible price!! I will be back Thanks for making the parking the easiest part of my trip.

 

Self Parking

  
Tom D. - Tampa, FL
01/25/2013

Absolutely the best parking experience and a stark contrast in customer service to the rest of my flying experience this weekend.

I arrived at 3:45 AM and all the staff members were friendly and helpful. Returning at 1 AM, there it was again, smiling, friendly staff. How do they finds these nice night owls? I don't know, but it works for me.

The shuttle picks you up and drops you off at your car.

 

Self Parking

  
Tanya F. - Tampa, FL
01/25/2013

I used this lot a few times -- and once was over the peak Thanksgiving travel period -- and have never been disappointed. I've never had to wait for the shuttle to go to the airport and they always seem to be driving by right when I leave the airport. Plus, all the drivers are extremely nice and the prices are good. Couldn't be easier!

 

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