Katie - Los Angeles
I've been coming here for years, love it and highly recommend it. They have both self-park and valet.
Location is great, close enough to the airport for my needs.
Facility is great too, well-kept (though sometimes I get confused about how and where to park since they have a mix of long-term and short-term parking, but there's always an attendant so when in doubt, I always have someone to ask - and they will literally walk along my car and direct me to a parking spot).
Wait times are great. On the way to the airport, I don't think I've wait more than a few minutes. And for airport pick-up, I always call in and shuttle follows closely after.
Shuttles are very clean. Drivers are friendly and help with loading and unloading luggage.
Customer service is great - zero complaints there.
They also have a loyalty program! Every six times you park there you get either a free stay for 2-day minimum park or a free car wash.