Dave - Van Nuys, CA
Facility is efficient and the staff is very courteous BUT I paid for indoor parking and when I received my car It was covered in dirt, water spots and bird crap!
I have used this lot several times before without issue, and I already had another reservation for 2 days later... I told the manager how disappointed I was, but with LA rush hour starting, I had no time to debate. On my next visit the attendant assured me that my car would be indoors... Word to the wise tell the attendant to be sure and park it inside! All that said, I will continue to use them for location, value, and their courtesy.