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EWR > EWR Parking Reviews > Long Term Parking Reviews

(based on 15 ratings)

Outdoor Valet

Location
 
4.5
Facility
cleannes, security, etc.
3.9
Wait Times
shuttle, check-in, check-out
4.1
Shuttle Experience
driver, cleannes, comfort..
4.2
Personnel Attitude
was it courteous, helpful?
4.1
Overall Experience
3.9

 

Outdoor Valet

   02/01/2011

Fantastic from the start. Close proximity to the Airport. Staff were all professional and pleasant. Quick turn around time. Warm, quick transport from parking lot to Airport. Return trip was just as swift & pleasant. Great Job by all staff.

Catherine T. - Manalapan, NJ

 

Outdoor Valet

   02/01/2011

The personnel at this place go out of their way to take care of customers. I arrived in Newark on a very cold night, I started to leave and realized I had to scrape my front window. The shuttle driver came to where I was, near the exit, and asked if I had a problem, went and got a scraper and helped me with my window. I really appreciated that!

Phyllis S. -

 

Outdoor Valet

   02/01/2011

Great place to park. They even had my car warmed up and the snow cleared off the vehicle by the time the shuttle brought me back to the lot. I just got in and went home. Thanks, I will definitely park here again!!

Linda J. - Wesley Hills, NY

 

Outdoor Valet

   01/27/2011

Sorry to say, I would never park here again. All because I was overcharged about $10.00. After I booked online, I paid a deposit of about $10.00 using my credit card. The balance was to be paid when I picked up my car. After my trip, I went to Newarklongtermparking on Frontage road, NJ and went inside to the front desk. The desk person gave me the total and I paid it in full and in cash. The problem was he never deducted the $10.00 deposit I paid using my credit card. I walked out without my receipt. MY mistake. I called the location three times they never helped me. I emailed CHEAP AIRPORT PARKING.ORG. Three times and all they could say was without a receipt they could not help me.
It seems to me if they have my Confirmation # and my CC info they would know all too well exactly how much I was charged, and how much I paid. So for a lousy $10.00 over charge they are saying to their customers The Hell with you.
However, that is OK. In the long run, if someone else reads this and decides not to use this company. They will lose a lot more than $10.00

ANTHONY P. - GARFIELD, NJ

 

Outdoor Valet

   01/25/2011

Mostly this was a great parking lot. We dropped off the car and were immediately driven to the airport - very close. On the return, however, it was very cold and we had to wait outside for a good 15 minutes before a 2nd van could accommodate us. When we arrived at the lot, we also waited for our car, which we could see, but didn't have the keys to. It was very cold and others got their cars before us, even though we were there earlier. That was a little annoying, but all-in-all I think I would use this service again.

Kathleen S C. - Sag Harbor, NY

 

Outdoor Valet

   01/23/2011

First time user of this facility, and found the service better than the airport owned lot which I have used in the past. Fast service will use again and the price was unbeatable!

JAmes R. - Hamton, NJ

 

Outdoor Valet

   01/23/2011

A bit challenging to find the first time, but all of these places are hidden well unless they are right on 1&9.

Most of the lot is under an overpass, so not being pelted by snow and rain. This was great since a foot of snow fell while I was gone.

Personnel were pleasant and very interested in making sure the service was satisfactory.

Delivered me at the right place and right time. Pick up was within several minutes of calling. What more can you ask for...plus they are fairly inexpensive.

Steven R. - Succasunna, NJ

 

Outdoor Valet

   01/22/2011

Very pleased with the efficiency of personnel and the convenient location. Thank you for a great adventure.

GERALD T. - NEW CITY, NY

 

Outdoor Valet

   01/19/2011

convenient location off 78. long wait outside for return shuttle. kept on hold on cell phone for several minutes when I called for pickup. Had to de-ice my own car. Selected over Vista where I usually park because they came up cheaper. Will probably not use this facility again unless they are priced way under the competition to compensate for the demerits.

msmits - Seattle, WA

 

Outdoor Valet

   01/19/2011

Convenient. Rapid pick up and clear instructions on where to go to get picked up. The overall experience was good.

Arthur L. - Palo Alto, CA

 

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