I honestly was very disappointed. We had paid to have our car stored inside. Upon returning to our car it was covered with dirt/dust- this was very disrespectful.
Going to the airport was okay. The individual who checked us in at the front desk was great. He was very kind and very professional, he was a great help (I believe he lives in Anaheim and still attends college), so thank you. However, the driver would not drop us off at the "Departure" section of the airport, but he dropped us off at the "Arrivals" so we had to walk around and upstairs to the "Departure" section of the airport.
The worst part of our experience was the drive from the airport back to the parking lot. We had called for pick up and we waited 13 minutes before the shuttle picked us up (this was totally fine), but then the driver kept circling the airport picking up 8 other people (which took nearly an hour). We returned to the parking lot about an hour after we got into the shuttle to take us back. Upon return we saw our car parked outside, full of dirt/dust.
I am very disappointed with this experience, and until I receive some sort of apology and this company mitigates these issues I will NEVER park at this location again.