Zuzana H. - Los Angeles, CA
I waited for the shuttle 45 min, I called 4 times to check where they are and why is it taking so long. On my way out of the structure I waited another 15 min after paying because the attendant didn't know how to put it in the system and open the gate, he had to call another person. None of them apologized or explained what is happening. Even though I nicely told them that I really need to be on my way.. They just ignored me. Honestly I used couple of different structures and this was the worst experience I had. I am not sure if its because 405 parking just took over this lot and don't have enough people to run it or if they just don't care.