Joe's Airport Parking Reviews
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Valet

  
Chris - Los Angeles
02/25/2015

I parked here during a Thanksgiving trip and had a downright miserable experience. I mean, awful. An hour wait for the shuttle at LAX (after it drove by us FOUR TIMES) and another 35 minutes in line at the facility. But because I had two decent experiences before that, I decided to give Joe's another shot.

This time, they were better. I've always -- ALWAYS -- been impressed by the prompt and courteous service demonstrated by the valets. Especially in today's world filled with less-than-impressive service, I'm curious where Joe's finds these ladies and gentlemen -- it must be a magical land!

The shuttle driver to LAX provided ZERO help with baggage -- and thus, received no gratuity. The driver on the way back was a friendly, spunky lady who insisted on helping everyone with their bags and could probably powerlift an aircraft carrier while standing on her head. My car was ready upon arrival, smiles greeted me (and it was a long trip -- I needed some smiles), and checkout was a breeze.

Joe's has won be back.

 

Outdoor Self

  
Maxine - the valley
02/21/2015

This was the first time I use Joe's Airport Parking and it was excellent. My girlfriend and I each had a suitcase, skis and and bootbag and the service we received was excellent. Unloading the car, loading into the van and arrival at the airport was all done within a few minutes. On our return, the driver was prompt and cheerfully loaded the van. At the lot our luggage was quickly loaded into our and we were given a bottle of water. Everything was efficient. I have already booked another stay here for my next ski vacation.

 

Outdoor Self

  
Christopher - Pasadena
02/19/2015

This is the web feature I've been wanting. Parking for a reasonable price, in a great facility! Joe's Airport Parking staff were fantastic, and even allowed me to drop the car and my wife to pick it up. It was all cleaned up too! I am in the process of reserving a spot for the coming week!

 

Valet

  
Dinesh W.
02/15/2015

The car was waiting for us when we arrived. Will be using the service again. The only issue is that we had to wait for a while for the shuttle to arrive. This has happened to me many times with Joe's parking. All of the others seem to have a lot more shuttles than Joe's parking. The valet people were excellent. If you had a car wash service at Joe's Parking, it would have been better as well.

 

Outdoor Self

  
Kevin S. - Orange County
02/13/2015

This was the first (won't be the last) time I used Joe's. The facility was clean and the staff was professional.

On my return, the shuttle was there within 5 minutes and the driver was apologetic, because of traffic and construction at LAX… Everyone (except one) completly understood, but it showed a level of professionalism I haven't seen in any other shuttle service, I've used.

The staff at point of payment was also extremely professional and personable, interacting with each customer.

Well done Joe's, you have a new customer.

 

Outdoor Self

  
MISHELL S.
02/13/2015

I will go back again over and over, good job guys!

 

Valet

  
Frank
02/13/2015

Shuttle bus is not as frequent as the competition, but overall it was a good experience.

 

Valet

  
Jerry Pro
02/13/2015

Joe's is a big upgrade to the former All Star Parking (which was itself an excellent experience). Classy all the way.

 

Valet

  
P. B. Christensen - Central Coast, California
01/02/2015

First time parking here and I will use Joe's Parking again. It was little challenging to find it, mainly because it was my first time. But, the people working there are FANTASTIC. The shuttle service was prompt going to LAX and returning. Everyone was smiling and ready to help you. Keep up the good work.

 

Valet

  
Dorothy N. - Malibu
07/23/2014

This was all new for us and we were very pleased with how very helpful everyone was and how quickly the shuttle was available both going to the airport and coming back- We will definitely use this service again!

 

Valet

  
James C.
07/23/2014

It was a little confusing for the first time. Next time it will be easier. Had to wait 30 minutes for shuttle from airport, then 3 Joe's shuttle vans came at same time.

 

Valet

  
Stan - So. Cal.
07/18/2014

Lot still making physical changes to reflect new ownership. Staff is friendly and helpful. Only concern was upon return, dialed phone number for shuttle and got no answer first time round. Staff did answer on second. Shuttles are clean and comfortable. Easy access off Century Blvd W.

 

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