Carlos F. - Deltona, FL
I arrived at 5:45 AM to leave my car. I was annoyed because there was no one at the front desk. When someone arrived, they went to have a conversation with another person without inquiring at what time I needed to be at the airport. I waited 15 minutes before I was attended. Fortunately, I had plenty of time.
From that point forward, they were courteous and efficient. On the return, the shuttle arrived immediately and my car was waiting for me when we got back to the lot. Perhaps the first experience was a fluke.