Anonymous - Sarasota, FL
The young lady at the reception area was rude and unprofessional stating that she had nothing to do with the parking and I had to wait for the shuttle to return. She then returned to playing on the computer or whatever distraction she was engaged in.
Adam who drove the shuttle was awesome, very professional and a hard worker. He took excellent care of me. I had my car washed to remove the dead love bugs and it was the best car wash I have ever had. The lot was well lit and safe and only a few minutes from the airport. The wait for the shuttle upon returning was only a few minutes. It was great!
The only improvement that could be made would be to fire the receptionist and hire someone who actually likes people and who wants to work for a living.