Hilton LAX Parking Reviews
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Covered Valet Parking

Cheryl P. - Terra Bella, CA

Previous experience was great so we used again. On this trip, had to wait way too long for the shuttle to pick up at airport on return flight.


Covered Self Parking

Richard D. - Huntington Beach, CA

I was a little unsure if I was at the right gate upon arrival. I made a mistake of taking the ticket to open the gate just like I do at every other parking facility. By taking the ticket it caused problems upon leaving late at night, but everything turned out all right. I will park here next time.


Covered Valet Parking

Jeffrey Thomas P. - Simi Valley, CA

I love this parking. As long as I book ahead I get very good price. I usually pay the extra buck for valet, its the most convenient and time saving. Parking on my own is not bad but i just have to then plan ahead and factor in the time to find a free spot. Very friendly valet and so far (touch wood) car has been taken care real well. They introduced a new automated payment system for valet recently. My first try was not good. They were supposed to scan my ticket when I left the car. Also my ticket print out has the barcode in an awkward place which is difficult for the scanner to read. An Employee did help me manually make my payment, but I wasted lot of time trying to figure out why it was not working. Hoping for a better experience the next time.


Covered Valet Parking

Raphael L. - South El Monte, CA

Great location at a great price. Lines can be long at the hotel going to the airport and the wait for the shuttle to come around at the terminal seems like forever. But overall, good experience.


Covered Valet Parking

Tim - Orange County, CA

The location is great in proximity to LAX, it is just a short shuttle ride to the airport. I will give both experiences (getting to the airport and getting back to the Hilton once my flight returned).

Getting to the Airport: Unfortunately the wait for the shuttle is a bit longer than expected I showed up at 6:17AM and the shuttle didn't pick me up until almost 7:00AM. The driver was polite but does not drive safely. Overall it worked out fine, but it was not as advertised for the wait time.

Getting to the Hilton after my returned flight: This is was the worse experience I have ever had parking at Airport park and go. I fly often, so I am used to using park and go's like this; but this was unbelievable. I called to have my car ready (as they promote that you can), and the guy at valet said "too busy" and hung up the phone. I was traveling with my wife and two small children (1 was 5-months old). After taking the shuttle to the airport I knew I didn't want my baby on the shuttle ride back, so I told my wife to wait the kids and I will get the car and head back. Unfortunately this turned into a horrible adventure to get the car. First Hilton does not tell you where to get back on the shuttle so you have to track down someone to lead you to the pick up point (that's fine, this is not their fault). But once on the shuttle the driver was crazy nearly hitting cars the whole way through the LAX round about. He actually tapped a car hit his breaks and the pilot standing in front of me landed on me. It took 30-minutes to get back to the Hilton. Once there they couldn't find my keys and they said it could take 30-minutes longer because they are busy. They were far from polite and courtesy. This was unacceptable so I actually went back to the keys and found my key less than one minute. By the time I got back to my wife it was over an hour just getting the car. This was the worse parking experience I have ever had and some of it was due to LAX just being LAX, but the majority of it was the poor service received at the Hilton.

I know there are a lot of good reviews about this parking lot and maybe my scenario was an isolated experience, but I know I will never use them again.


Covered Valet Parking

Cheryl P. - Terra Bella, CA

Fabulous in all categories. Will definitely use Hilton LAX Parking again.


Covered Self Parking

Ali A. - San Clemente, CA

long wait for the shuttle


Covered Self Parking

Deborah D. - San Pedro, CA

Easy to find location although no signs told me to proceed to the fourth level ~ the signage is a little lacking. Also for a single lady with three bags, awkward doesn't even describe the situation... maneuvering all those bags alone wasn't fun. For this reason, I will use another facility with a staff to assist me before I park my car.


Covered Self Parking

Germanus B. - Redondo Beach, CA

I like the credit card feature in and out. The shuttle wait was too long on the pick up at terminal 4.


Covered Self Parking

dz - Venice, CA

Overall good experience. The reservation could have been a bit more clear that your credit card was 'your ticket' in and out of the facility, but other than that, all good.


Covered Self Parking

Yvonna T. - BUENA PARK, CA

Overall, my 1st experience in Hilton was great. I will park there again in my next trip.


Covered Valet Parking

Ashok M. - Rancho Cucamonga, CA

So far the best service at any airport. Very convenient, efficient and streamlined. It was a breeze.


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