FOX Auto Parks Reviews
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(based on 351 ratings)

FOX Auto Parks Ratings

Very good
cleanness, security, etc.
Wait Times
shuttle, check-in, check-out
Shuttle Experience
driver, cleanness, comfort..
Personnel Attitude
was it courteous, helpful?
Overall Experience


Park From   
Park To   


Outdoor Valet

Dorinda Dawn

First time was a great experience.


Outdoor Valet


Except for wait time to be picked up at airport, rest all was good.


Outdoor Valet

Judy Marshall

I arrived at 4 a.m. and the store was not open yet, a few minutes later they opened up. I waited about 10 minutes for a shuttle to pick me up. On the way back from my trip I also waited about 10 minutes to be picked up. When my car pulled up I noticed it had a scrape on the rear bumper and I immediately reported it, a few days later I received a call that they would not be liable for the damages. Not the type of response I was expecting.


Outdoor Valet

Sarah B

I've used this lot a few times and it is perfectly fine as long as you're not in a hurry. When going to the airport make sure to arrive early enough so you don't feel squeezed getting in. And when you get back, if you have nowhere to be then this lot is great. I needed to get to work straight from my arrival and the time waiting for a shuttle and then my car was an hour. It was pretty frustrating. They give you a number to text, but it does nothing and when I asked about it the guy working the desk ignored me.


Outdoor Valet


Ive been to this parking space 23 times in the last year.

Overall: excellent.

Personnel: Nice. Nothing to brag about though.
Distance from airport: 8 minutes, very quick.
Price: The best on the market.

Highly recommend it!


Outdoor Valet

Nate A. - Los Angeles

Service was very very bad. Personnel was rude and annoyed that we booked using a third-party website. They made us wait in an empty lobby to check us in bc the guy was having a personal conversation with another staff member. When we returned, the shuttle took more than 50 minutes to pick us up (when it was supposed to be running every 15 minutes). The VERY rude staff blamed traffic. The bad attitudes and wait times make this the worst parking I have experienced. My suggestion... DO NOT PARK HERE


Outdoor Valet

Denise A. - San Diego

This was a very smooth process went exactly as stated online. I'd recommend it and will be using FOX again when traveling out of LAX.


Outdoor Valet

Allen M. - Riverside, CA

I usually park with Fox Parks once a month and have for several years. I've never had a bad experience with this company. I will continue to park with Fox Parks.


Outdoor Valet

Gene - Southern California

I've used a variety of off-site parking for LAX and have had varying experiences. Although I acknowledge good and bad days, unfortunately my experience with FOX Auto Parks this time was a poor one.

Waited about 40 minutes to be picked up upon return to LAX. Texted the customer service as instructed--was accused of using the wrong number despite reading it back to them (it was the correct one). After that, called about twice just to check on the shuttle status only to be told by FOX Auto Parks representative that it wasn't their job to check (when we were departing, the representative clearly used to the radio to check the status of shuttles for picking us up). My car was in good condition when I returned, so, ultimately it was satisfactory. Just poor customer service.


Outdoor Valet

Barbara S. - Santa Barbara

I never have ANY real problems when I park here. Sometimes the shuttle guy doesn't get out when I am boarding at airport to help me with my bags but I adjust tip accordingly. I never have had to wait more than 10 minutes for a shuttle on either end and they always have my car ready. Occasionally I wait 5 or 10 minutes to pay if other people in front of me but overall this is the best value at LAX.


Outdoor Valet

David B.

Not my first time using this lot, and most likely not my last. Car sits outdoors so it gets a bit dusty, but overall good, courteous service, and their prices usually beat everyone else's.


Outdoor Valet

R. Richardson - CA

I have been parking at this location for a number of years and will continue to park here as long as the service and rates are good.


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