Richard S. - Camano Island, CA
I was impressed that the van driver called the office just after he headed for the airport to apologize that I had been left behind. He was full and there were no remaining seats.
I had already realized that was going to happen and thought that was especially courteous of him. Immediately another driver went out to a second van, did the "pre-flight" check and loaded me as well as others who had just arrived.
Everything just flows so smoothly with you folks.
Keep up the good work.