Tim I. - Palm Desert, CA
Closer to the airport then I thought it would be. Quick departure to the airport. Dropped off at the wrong terminal, traveled Air China, not China Air but that could have been our fault. The driver might have known that there was a difference and could've asked? Oh well..ok?
Shuttle arrived within 5 minutes for pick-up, no passengers on board, but couldn't wait for a late member in the restroom who arrived just as he was pulling away. Can't blame him but heck.... Another shuttle passed not even looking for pickups, so, we called again and another picked us up after a 20 minute total wait. Not bad. Well...ok? Got charged and extra day for checking out after 1pm. That wasn't clear up front. They should make that point clearer. Well....ok? Overall, good price and I will use service again.