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LAX > LAX Parking Reviews > Easy Park LAX Parking Reviews

(based on 54 ratings)

Self Parking

Location
 
4.1
Facility
cleannes, security, etc.
3.8
Wait Times
shuttle, check-in, check-out
3.6
Shuttle Experience
driver, cleannes, comfort..
3.6
Personnel Attitude
was it courteous, helpful?
3.7
Overall Experience
3.8

 

Self Parking

   10/19/2011

This was my first time driving myself to my airport so I was nervous about getting lost finding the lot, waiting too long for the shuttle or missing my flight so I left my house super early. The lot was easy to find. I arrived at 4:30AM and the personnel at the gate was sleeping. I woke him up and he told me to park anywhere and pay when I get back. The lot was pretty full but I got lucky and found a spot right in front of a shuttle pick up. Within five minutes the shuttle arrived. The ride to the airport was barely 6-7 minutes-- possibly because it was still so early. I think the driver's name was Jerry, was really helpful and professional. He gave me a card with a phone number on it and told me to text him when I get back. That morning, I was over 1hr 45mins early for my flight! A few days later, I came back, texted the number Jerry gave me, and did not have to wait long for the shuttle to pick me up. My overall experience was wonderful. I just reserved a few more days with this lot for my trip this weekend. Thanks Easy Park LAX!

Nhi D. - Rancho Cucamonga, CA

 

Self Parking

   10/10/2011

I did not know what to expect when I booked my reservation at Easy Park LAX. I had mixed experiences in Philadelphia, PA, where I lived for many years. I was totally impressed with the great job that the people at Easy Park LAX did! I travel a lot, teaching at conferences, and it is very important for me to have a safe, reliable remote parking lot at which to leave my car. The lot was in a great location, very easy to find, easy to find a parking spot, very secure and well-lit, and the shuttle picked me up right away at midnight when my flight got in. The staff was very helpful and friendly. WOW - I give you a five-star rating, and I am VERY hard to please.

Joanna Mell M. - Corona, CA

 

Self Parking

   08/22/2011

Had a little bit of a challenge finding a parking spot and the wait time for a shuttle to take me to the airport took about 20 minutes. On the other hand, the parking lot is very well lit and you feel safe especially when you're flying in and out at night/dawn. The personnel were very helpful and courteous. The wait time at the airport from the time I called was less than 10 minutes, which was great.

Gene C. - Gardena, CA

 

Self Parking

   08/12/2011

will use Easy Park LAX again

Julia W. - Los Angeles, CA

 

Self Parking

   08/03/2011

They are ripping ppl off on a daily basis!!! I booked online and printed out an offer (a 1 day off coupon when you stay w/them for 3 days or more). I checked out on July 30, 2011 and what they don't tell u is that they will NOT honor it if you book with them on-line!! It's a cheap trick to make ppl believe they will save $$ by paying only 2 days out of 3 when if fact they have every intention of charging u 3 days. They claim u get a special price on line (even tho there's NOTHING on coupon that states that it can not be used or combined withe any other offer or if you book online). My sister also parked the same day I did when we took a trip (we had diff flight times), except she arrived in the afternoon and didn't go online to book a spot like I did. 3 days later she arrived to easy park lax and showed them the (spend 3 days get 1 day off coupon) and they DID NOT HONOR it. They said she did not spend a "full 24 hrs 3 days with them" yet they billed her for 3 days!! The manager was a jerk n had nothing intelligent to say only "Well the bottom line is you will have to pay 3 days". Bottom line they will charge u 3 days NO MATTER WHAT! This is crap, stay away from this filthy money starving eager company that has no shame in misleading hard working ppl that actually make an HONEST living!!!!!!!!

Richard A. - Baldwin Park, CA

 

Self Parking

   08/02/2011

DO NOT PARK AT EASY PARK!!! It took forever to get a shuttle when you arrive back in LA.

Then, they screwed me out of $7.50 for one extra hour! I made a reservation through this website, cheapairportparking.org (which is great), but for whatever reason I arrived at the airport an hour earlier than my reservation. Well 3 days later when I arrived back in LA, they told me I was an hour early so I would have to pay an extra $7.50. The reservation was originally only $22.77 for 38 hours but now that extra hour is an additional $7.50? The first 38 hours cost me $.60/hour and the extra one was $7.50. That's ridiculous! I think that's just a way they scam people out of extra money because there is really nothing you can do at that point.

STAY AWAY FROM EASY PARK! There are too many other good options!

John - Los Angeles, CA

 

Self Parking

   05/31/2011

I will never park with this company again!!! I had to wait 35 minutes for a shuttle to pick me up from the airport (10PM). When I got back and was ready to leave, they told me that I have to pay twice as my reservation. I shown the reservation print out, but did not worked. The only way I could get out to pay the price that parking attendant. Computer print out shown the price as per my reservation, but this do not worked and attendant wrote by pen over the computer print out and my reservation price. Absolutely ridiculous. I will never park with these people again! And think before your park there.

Maraian P. - Torrance, CA

 

Self Parking

   05/30/2011

Yes, it's outdoors but considering it's L.A. it's not a big problem. Maybe I'd park in an indoor lot during the rainy season but this is the easiest parking facility I've used and the shuttle times are very reasonable. It's very close to the airport. Practically walking distance. It's very convenient. I've always been in and out pretty quick and finding a spot is not a hassle. I'd rather pay more here than deal with the last horrible parking experience I had at an indoor self parking facility.

Natalie H. - West Hollywood, CA

 

Self Parking

   05/20/2011

Make a digital option so that we do not need to print out the voucher form. And an option to pay for everything in full before. This way the whole experience can be paperless or access from your smart phone. I try to be as paperless as possible because you can loose papers and aren't always around a printer.

Yoram K. - Beverly Hills, CA

 

Self Parking

   05/20/2011

We waited for a while to get the shuttle at pick-up and it was PACKED. Could have used more pick-up shuttles. But overall, it was good. Thank you!

Robert - Los Angeles, CA

 

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