EWR > EWR Parking Reviews > E-Z Way Parking Reviews

   01/23/2011

My overall experience was excellent...this was my first time and won't be my last.

Carmine A. - Northport, NY

 

   01/23/2011

Everything was excellent except on the return. When I called for pick the attendant told me to wait upstairs in front of door nine. I was a little confused because I did not know that terminal B in Newark has three levels and we were on the second level were the taxis make their pickups. The doors have a number on the outside that you can tell that they painted over and I could still see that one had a nine on that door that was painted over. A taxi driver told me the shuttles picked up in the first level so I went to the first level where I did not see a door nine so I called the attendant to see if I was in the right place and he started scolding me for listening to a taxi driver who he referred as a stranger. He treated me like a kid who should not be listening to strangers. I was so mad that I hung up the phone on him. He needs to polish up on his customer service skills. If I was in the wrong spot all he had to do was explain that there were three levels on terminal B and to wait for the van to pick us up and that should have been the end of it. Other than that the experience was excellent.

Brett S. - Bensalem, PA

 

   01/23/2011

The cashier attendants were truly grumpy, different person for in and out but both had a bad attitude. The shuttle drivers were nice and helpful, 5 stars for them. Difficult to find my way in/out from/to NJ Turnpike.

SH - Catonsville, MD

 

   01/23/2011

Parking at E-Z Parking is very convenient. Also,their drivers are very friendly and accommodating.

Candy L. - Somerset, NJ

 

   01/23/2011

We generally have great service. However our only issue is with the drivers. We have used your service 4 times in the past 2 months. One of the drivers drove us back to the parking lot so recklessly I almost vomited in the van. The last time we used your service the driver to the airport was extremely rude and had an attitude problem. He refused to assist us with certain pieces of luggage because it was "his policy" to do so. Not very professional.
The attendant in the office is always wonderful!

A Gill - Rockaway, NJ

 

   01/23/2011

Good service and close to airport. I loved that they removed snow from my car and had it ready to go when I got there! The only thing that could have been better was the wait time at the airport.

S. Schwartz - Rockland County, NY

 

   01/22/2011

The closest and best value parking near Newark Airport. I have parked there several times, and will contimue to do so in the future.

Joseph - NJ

 

   01/22/2011

Location is a bit difficult. Why not publish directions coming from different directions as others do... Especially where to go when you are very close on Rt 1 & 9.

Office staff are rather brusque and discourteous. Shuttle drivers absolutely fantastic... helpful and polite.

For my pickup, there were more people waiting than could fit in the shuttle. Was a bit of a madhouse. Shuttle driver was superb...

I would definitely use them again.

Michael W. - Leverett, MA

 

   01/22/2011

First time user but will definitely return. Was surprised to find an extra $4 fee for "off site vendors" not mentioned in initial price, but still more convenient and less expensive than airport parking.

Catherine H. - Brick, NJ

 

   01/22/2011

I just discoverd today that $8 in change was removed from a hidden compartment in my car. I plan to report this to Elizabeth police, and I will never use this place again.

Matthew L. - Hillsborough, NJ